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What You Didn’t Know About LinkLive: Reinventing the Contact Center Customer Experience

Revation Systems

So, we wanted to take some time and highlight (or clarify) some of the ways Revation’s technology stands apart from the unified communications crowd and what that means for your organization. Customers need to trust that their information is safe, especially in healthcare and banking when information is extra sensitive.

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Enterprise Software in SaaS: How They Are Categorized / Sized in the Americas, EMEA and APAC?

SmartKarrot

Enterprise software in saas is a segment that can be incredibly challenging for many enterprises to navigate. There are vast product and size options available for enterprise software in categories, industries, and verticals, just to name a few. What is Software as a Service (SaaS)? Like what you are reading? contact-form-7].

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

As your organization advances its use of emerging technologies such as generative AI and LLMs, overall organizational resiliency should be considered as a cornerstone of a layered defensive strategy to protect assets and lines of business from unintended consequences.

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SaaS Data Security and Privacy – GDPR, SOC2, HIPPA

SmartKarrot

SaaS data security and privacy is no different. Some are important for service-based industries, some for SAAS based cloud product/services, while some for healthcare and some for organizations working with data from EU or storing data of users from EU. GDPR Implications for SaaS. the GDPR applies to it.

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SaaS Data Security and Privacy: GDPR vs SOC2 vs HIPAA

SmartKarrot

SaaS data security and privacy is no different. Some are important for service-based industries, some for SAAS based cloud product/services, while some for healthcare and some for organizations working with data from EU or storing data of users from EU. GDPR Implications for SaaS. the GDPR applies to it.

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30+ Must See Live Chat Statistics: Trends and Insights for 2020

REVE Chat Blog

Technological advancements have entirely reshaped business communication making it more modernized and streamlined. Integrating your live chat in your SaaS app helps to provide in-app support and retain customers with your business. Live chat reduces friction and is the better & faster way to communicate with customers.

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Top 10 Customer Relationship Management (CRM) Trends for 2021

SmartKarrot

Say Hello to Artificial Intelligence The Internet of Things takes no backseat Customer Journey via Immersive technologies Voice Technology to the Rescue Vertical Markets and Customizable CRM CX will still be the top priority Hail the Customer Self-Service Mobile CRM on the Hike Powerful Integrations and CRM Social CRM on the Go.

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