Remove Government Remove outsourcing Remove Sales Remove Telemarketing
article thumbnail

Call Center Compliance & Regulations: Legal Considerations When Outsourcing Your Call Center

Global Response

As such, it’s essential to tread carefully when it comes to legal compliance in outsourcing your call center. But that doesn’t mean you should never outsource—what it does mean is that every business should be well aware of the key legal considerations before they begin outsourcing their call center. GDPR compliance.

article thumbnail

Does Telemarketing Still Have a Place in Lead Generation?

OctopusTech

One of the tried and tested ones is telemarketing services. Does Telemarketing Still Work? For decades, businesses have relied on telemarketing as one of its key tactics to reach out to new and existing customers. It could be to convert them into leads, close sales or up-selling to current customers. a) People are busy.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Compliance Checklist for Outbound Telemarketing

Quality Contact Solutions

Since the enactment of the Telephone Consumer Protection Act in 1991, companies engaged in telemarketing must be constantly vigilant to ensure their outbound call programs are compliant. Telemarketer Registration requirements. The post Compliance Checklist for Outbound Telemarketing appeared first on Quality Contact Solutions.

article thumbnail

Navigating Regulatory Compliance: The Advantage of Call Centers in the USA

Global Response

You’ve decided to outsource customer service to a third-party provider. Understanding regulatory compliance in call centers Call center compliance is the set of federal, state, and international rules that govern call center practices. This includes regulations on telemarketing, consumer rights, and advertising standards.

article thumbnail

Call Center STIR/SHAKEN Authentication: Are Your Calls Signed with Full Attestation (A)?

Quality Contact Solutions

Telemarketing Laws: The Good, Bad, and Ugly. Compliance Checklist for Outbound Telemarketing. If you want to work with a telemarketing partner that is STIR/SHAKEN-compliant and has experience managing hundreds of B2B and B2C customer contact campaigns, reach out to us at 866-963-2889 or by completing the contact form below.

article thumbnail

Nearshore Contact Center Outsourcing Spotlight: Bahamas, Jamaica, and the Dominican Republic

Outsource Consultants

We have seen a demand for nearshore contact center outsourcing locations. They are focused on boosting company revenue with an emphasis on increased sales conversion rates while also delivering high CSAT scores and providing elite customer experiences. It also makes for solid ROI with outbound sales and telemarketing.

article thumbnail

Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay

Outsource Consultants

Nearshore Contact Center Outsourcing Spotlight: Peru, Argentina, Paraguay, and Uruguay. The Philippines has dominated the offshore outsourcing market for the last decade and has become the largest outsourcing market in the world. outsourcing vendors. Government and political. Telecom and cable. Telecom and cable.