eBook Gamification Management Personalization 
Playvox
JANUARY 30, 2024
Numerous studies link employee satisfaction, performance, and engagement with management’s ability to provide actionable, positive feedback and coaching. Yet managers continue to fall short. One strategy is incorporating gamification in the workplace. Implemented correctly, gamification can increase motivation and engagement.
Aspect
JANUARY 17, 2020
Whether it’s in my personal life or professional life, I can’t help myself. According to recent data from Talent LMS, 88% of those surveyed say gamification in the software they use at work makes them happier employees. In fact, a study by CITO Research found that implementing gamification can result in significant improvements.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Noble Systems
AUGUST 19, 2020
Three main factors are driving digital transformation in the financial services sector – smart devices that are enabling an interconnected world, millennials and other tech-savvy employees and consumers, and ever-changing demands for consistent and personalized experiences with brands. One of these technologies is Gamification.
Call Design
SEPTEMBER 21, 2021
Ensuring agents are trained to the highest standard and represent the company’s personality, values, and characteristics in all communication remains paramount to a successful customer service model and company success but also by investing in upskilling your staff, they feel motivated and engaged. Data Analytics. Average speed to answer.
ShepHyken
DECEMBER 5, 2022
From Thanksgiving celebrations to Christmas festivities, end-of-year reflections, and year-ahead preparations, our personal and professional calendars are likely brimming with activity and commitments. Personalization is more important than ever. The ebook is “gated,” so you will have to fill out the form to download the book.
Playvox
FEBRUARY 13, 2024
As a contact center leader, the top agents you hire, train, and manage are the clutch players. Your Leadership Matters Gallup research has found development to be a key driver of employee engagement, starting with the manager or team leader. Job training doesn’t have to come only from managers or human resources trainers.
Noble Systems
JULY 24, 2020
ACCOUNT OWNERSHIP & MANAGEMENT Improves Relationship Building. Account Ownership allows specific consumer accounts and records to be ‘assigned’ to specific collection agents, essentially giving them management of the account for both outbound and inbound activities. REAL-TIME MANAGEMENT TOOLS for Reporting & Monitoring.
Expert insights. Personalized for you.
79 
Let's personalize your content