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Service Spotlight: Real Results for Real Estate

TeleDirect

Success in real estate depends on a host of factors. You’ll note that many of the top real estate firms consistently earn high marks for customer service, revenue ranks, market share, and more. If you’re in the real estate industry and currently use BPO services, you already know the tremendous advantage they provide.

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What Is Unified Customer Experience Management (CXM)?

NobelBiz

To address and overcome this challenge, many companies have started embracing Unified Customer Experience Management (Unified CXM). Introducing Unified Customer Experience Management (Unified CXM) Unified CXM is the practice of creating seamless and personalized experiences for customers across all support and marketing channels.

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Clickpay Enables Effortless Customer Experience With Talkdesk Enterprise

Talkdesk

ClickPay ’s mission is to redefine receivables and create technology solutions that optimize transactions and interactions between residents and their property managers. Fortunately, after researching scalable contact center solutions in the cloud, the organization discovered Talkdesk.

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Who uses VoIP? (Use Cases of VoIP in Different Industries)

JustCall

Call routing in legacy phone systems makes it difficult to manage a huge influx of queries. How VoIP Helps in the Real Estate Sector. Real estate sales take time to materialize. Given the high-stake deals involved in real estate, potential leads may come in with a lot of queries and questions.

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The Future of Workforce Engagement: How to Integrate AI

Playvox

The term “buyer’s market” is best known for describing the state of the real estate market, but it’s also applicable to contact centers. A related term, workforce engagement management (WEM), recently coined by Gartner, has rapidly become the business strategy, processes, and related technologies of choice.

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How to Improve Your Contact Center Technology in 2018

Aspect

Here are five suggestions to improve your contact center technology in 2018. Streamline the channel experience: You don’t need to be a Fortune 500 company to occupy prime real estate anymore. Expect the unexpected: Smaller businesses often have less wiggle room to manage unexpected issues.

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How to Improve Your Contact Center Technology in 2018

Aspect

Instead, take advantage of cutting-edge solutions to remain agile, productive and support customer experience initiatives. Streamline the channel experience: You don’t need to be a Fortune 500 company to occupy prime real estate anymore. Get started today by checking out the year’s most innovative contact center solutions.