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Integrate HyperPod clusters with Active Directory for seamless multi-user login

AWS Machine Learning

To achieve this multi-user environment, you can take advantage of Linux’s user and group mechanism and statically create multiple users on each instance through lifecycle scripts. For more details on how to create HyperPod clusters, refer to Getting started with SageMaker HyperPod and the HyperPod workshop. strip(), pysss.password().AES_256))"

Scripts 89
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21 Call Center Managers Share Their Favorite Call Center Leadership Activities

Callminer

Joe is the Business Development Consultant at My Trading Skills , with over 17,000 unique visitors per month. “My Good scripting can lessen the amount of decision making, but another way to counteract. What I liked the most are the seminars and workshops we did all year round. Joe Bailey. MyTradingSkills.

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Modernizing data science lifecycle management with AWS and Wipro

AWS Machine Learning

By the end of the consulting engagement, the team had implemented the following architecture that effectively addressed the core requirements of the customer team, including: Code Sharing – SageMaker notebooks enable data scientists to experiment and share code with other team members.

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New Outbound Lead Generation Programs: Top 15 Challenges for Call Centers

NobelBiz

Brad Butler, Contact Center Software Consultant @NobelBiz By leveraging data-driven insights, employing skilled agents, and utilizing advanced technology, agents can tailor their approach, messaging, and offers, creating meaningful connections that resonate with individuals on a personal level.

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7 Trends in Customer Service Expectations

CSM Magazine

Much of this change is being driven by the pervasiveness of technology, especially social media. The following are some of the trends in customer service expectations that I have identified by talking to workshop attendees, customers, friends, and conducting a survey of available research and publications. 24/7/365 mentality.

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The Power of Real-Time Monitoring in Call Centers

NobelBiz

By harnessing cutting-edge technology and advanced analytics, call centers can gain valuable insights into their operations as they unfold , making informed decisions in the heat of the moment. Adherence to Processes Real-time monitoring helps supervisors ensure agents adhere to processes, scripts, and compliance guidelines.

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Empathy in Action: A Primer on Effecting Change

Natalie Petouhof

As the processes, policies, technology, and culture needed to drive improved experiences shift, customer experience (CX) must shift, too. The changes in strategy, process, and technology directly affect the daily life of employees, requiring more time to learn new things and adjust to the changes.” [Emphasis added.].

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