Consulting How To Technical Support Upselling 
Lumoa
APRIL 28, 2024
In your CX platform dashboard, you can see how your customers behave across all touchpoints and can personalize your interactions with them based on their behavior and preferences. You can even find opportunities for cross-selling, upselling, or personalized promotions by using real-time insights and trends generated by AI.
TechSee
SEPTEMBER 7, 2021
When most service organizations consider implementing Visual Assistance, they mainly focus on how to use the technology to support remote teams in the field or contact center. The consultant can guide the customer through the measurement process and even correct the customer if they mis-measure a corner. . service contracts .
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SmartKarrot
MARCH 20, 2023
Provide individualised success plans that encourage adoption and show customers how to work with the hiring company to get the results they want. creating and carrying out chances for upselling and expansion. Handling the goals for expenses and income (renewal, upsell, and expansion). expansion of brand-new goods.
SmartKarrot
NOVEMBER 22, 2021
Consistently bring creative ideas and solutions to the team on how to improve the customer experience. Provide high-level technical support to customers and collaborate with Support to escalate and resolve complex customer issues. Run Quarterly Roadmap Discussions with C-level executives.
ClientSuccess
OCTOBER 2, 2019
An Account Manager (or AM for short) goes after existing customers with the goal of renewing, cross-selling, and upselling the company’s product. Customer success departments are relatively new and are used mainly in technical companies, specifically in software. eBook: How to Build and Scale a Customer Success Team.
ChurnZero
MARCH 31, 2022
Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? tech ops, AWS, technical support). Discover what to share and how to share it in our blog, “ How Customer Success can use metrics to better engage investors and boards.”.
SmartKarrot
FEBRUARY 4, 2021
Apply here: [link] Role: Customer Success Manager (SMB) Location: Remote, OR, US Organization: Matterport As a Customer Success Manager, you will manage all post-sales activity for assigned SMB to Mid-Market customer segments through strong relationship-building, product knowledge, engagement planning, and upsell/cross-sell execution.
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