CSM Magazine
OCTOBER 16, 2023
his is where HR consultancy services step in, providing a range of specialized offerings to streamline human resource management, ensuring compliance and efficiency. This article delves into the core services these consultancies provide and why they’re becoming an indispensable asset for modern businesses.
Vcaretec
JULY 18, 2023
It's a wise move to decide to call center outsourcing solutions so you can maintain your attention on what matters most—running your business! If you're not careful, outsourcing could cause you more problems than it's worth. Together, they can support the success of your outsourced project. Be Clear Clarity is crucial.
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Expivia
OCTOBER 20, 2020
Being that we have over 25 years of call center outsourcing experience, we thought it could be helpful to talk about how to manage your partner while outsourcing: How your relationship should work, and what strategies you should implement. Here are two articles that we have written on choosing the best call center outsourcer.
CCNG
FEBRUARY 15, 2023
What role can your customer service organization play in helping to support the construction of strong customer relationships? USE CAUTION WHEN OUTSOURCING YOUR CORE COMPETENCY. Bob Azman is Founder and lead consultant for Innovative CX Solutions and a CCNG Academy member and regular contributor.
Vistio
SEPTEMBER 30, 2021
In an attempt to help weed through the vast number of influencers, consultants and leaders out there, we have constructed a list of leaders in the CX field that are great resources to utilize to help you stay on top of this ever-evolving industry landscape. Joe Rice, CX Technology and Vendor Expert and Consultant.
COPC
SEPTEMBER 19, 2022
Headquartered in Riyadh, Saudi Arabia, ccc is a leading CX management business processing outsourcer (BPO). The company provides a spectrum of seamless solutions that span outsourced customer care, technology services, digital business, consulting, back-office, and other specialized services for enriching customer experience.
TechSee
JUNE 9, 2022
Contact center start-up, design, construction, and operation of existing contact centers based on our extensive experience in technical support. Business description: BPO (Business Process Outsourcing) business centered on contact centers. Representative: Hajime Wakatsuki, President and Representative Director. Company URL: [link].
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