Tips to Make Your Contact Center More Productive
InGenius
JULY 16, 2018
If you’re working in a role like customer service, help desk support, or sales, it’s basically a requirement that you spend a lot of time on the phones, and you typically end up spending a lot of time doing the same tasks over and over. But when you’re dealing with a large volume of calls, even the smallest inefficiencies can add up.
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