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How to reduce latency and improve VoIP calls.

Spearline

How to reduce latency and improve VoIP calls. Latency is a well-known contributor of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. ” Increased incidents of latency in call centers can negatively impact call quality, frustrating both agents and customers.

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HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. HIPAA compliant calling is not a superfluous formality, but a requirement. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? Is Your VoIP Phone System HIPAA Compliant?

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What is Hosted VoIP? (Is it Right for your Business? )

JustCall

Consider opting for hosted VoIP. Owing to its pool of modern features (and the benefits that come with these features), a lot of businesses today are moving away from their on-prem PBX systems toward hosted VoIP. How Does a Hosted VoIP Phone System Work? Hosted VoIP systems are very easy to set up and use.

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Contact Center Software for Transportation Industry

Hodusoft

We have created a contact center software called HoduCC that allows you to manage large call volume with optimal customer service efficiently and effectively. At HoduSoft, we envisioned to offer premium quality VoIP communication software. GUO Transportation Company Ltd. GUO Transport Company Ltd.

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HIPAA Compliant VoIP Phone System: Everything You Should Know

JustCall

A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. HIPAA compliant calling is not a superfluous formality, but a must-have for the healthcare industry. But what is HIPAA and how does a HIPAA compliant VoIP phone system help your business? Call Recordings.

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A Complete Guide to Session Initiation Protocol (SIP)

Hodusoft

A Complete Guide to Session Initiation Protocol (SIP) Session Initiation Protocol (SIP) is one of the most commonly used protocols in Voice over Internet Protocol (VoIP) technology. This blog post discusses everything about SIP and everything related to it, including what is Session Initiation Protocol, VoIP, and more.

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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Indeed, hackers who specialize in VoIP systems infiltrate a user’s account in order to redirect the call to a different location. VoIP Technology In terms of IP telephony, it is crucial to implement a protection policy to safeguard your contact center.