NobelBiz

FEBRUARY 15, 2023

Calibration sessions serve this purpose for call centers. This article decodes the function and best practices for call calibration. Key Points: Call Center Calibration measures how well the call center works as a whole. You must assist the call center in ensuring the accuracy of its quality measurement procedures.

Calibration 52

Calibration Call Center Call Logging Quality management 52

AWS Machine Learning

FEBRUARY 2, 2023

Data preprocessing and feature engineering First, the tracking data was filtered for just the data related to punts and kickoff returns. The data preprocessing and feature engineering was adapted from the winner of the NFL Big Data Bowl competition on Kaggle. The data distribution for punt and kickoff are different.

Calibration 74

Calibration Engineering Big data Automotive 74

AWS Machine Learning

MARCH 20, 2023

Import intel extensions for PyTorch to help with quantization and optimization and import torch for array manipulations: import intel_extension_for_pytorch as ipex import torch Apply model calibration for 100 iterations. Aniruddha Kappagantu is a Software Development Engineer in the AI Platforms team at AWS. Refer to invoke-INT8.py

Calibration 79

Calibration Scripts Benchmark APIs 79

AWS Machine Learning

JANUARY 17, 2023

We now carry out feature engineering steps and then fit the model. The model training consists of two components: a feature engineering step that processes numerical, categorical, and text features, and a model fitting step that fits the transformed features into a Scikit-learn random forest classifier. BERT + Random Forest.

Calibration 70

Calibration Metrics Accountability Technical Support 70

AWS Machine Learning

OCTOBER 5, 2022

Based on 10 years of historical data, hundreds of thousands of face-offs were used to engineer over 70 features fed into the model to provide real-time probabilities. By continuously listening to NHL’s expertise and testing hypotheses, AWS’s scientists engineered over 100 features that correlate to the face-off event.

Calibration 92

Calibration Engineering Automotive Analytics 92

CustomerSuccessBox

MAY 30, 2022

To identify a watermelon customer, the metric that would help you the most is instead the Customer Intent Score. The Customer Intent Score is a metric that measures a visitor’s willingness to accomplish a conversion goal, for example- a request for further information. Based on rule engines. But what does it tell?

Upselling 52

Upselling Calibration Engineering Big data 52

Callminer

AUGUST 1, 2017

Metrics, Measure, and Monitor – Make sure your metrics and associated goals are clear and concise while aligning with efficiency and effectiveness. Make each metric public and ensure everyone knows why that metric is measured. Jeff Greenfield is the co-founder and chief operating officer of C3 Metrics.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334