Robert Davis

AUGUST 13, 2019

Bright Pattern partners with Robert C. Bright Pattern , the leading provider of omnichannel contact center software, today announces its partnership with Robert C. Bright Pattern Contact Center will help Robert C. The partnership between Bright Pattern and Robert C. SAN BRUNO, CALIF.,

Contact Center 48

Contact Center Consulting Consulting Coaching 48

Pipkins

MAY 16, 2017

Bright Pattern, leading provider of omnichannel cloud contact software integrates with Pipkins to enable the complete contact center solution, including WFM. About Bright Pattern . Bright Pattern’s Cloud Contact Center solutions are used globally in over 26 countries and 12 languages by companies of all sizes.

Management 40

Management contact center solutions Cloud contact Contact Center 40

Calabrio

DECEMBER 18, 2020

This guest post is authored by Steven Kaish , SVP, Product Marketing & Technical Partners at Glia. “I The emergence of analytics has been one of the biggest trends of the past decade, providing companies with exponentially better insight into their data. Analytics are Driving the Data-Driven Approach. Rise of the Research Team.

Contact Center 64

Contact Center Analytics Coaching Self service 64

Bright Pattern

MARCH 22, 2018

As the fastest growing company in Texas, TruSource Labs relies on Bright Pattern to deliver innovative tech support services for Internet of Things (IoT) consumer products.

Technology 41

Technology Agent Empowerment 41

Calabrio

DECEMBER 18, 2020

This guest post is authored by Steven Kaish , SVP, Product Marketing & Technical Partners at Glia. “I The emergence of analytics has been one of the biggest trends of the past decade, providing companies with exponentially better insight into their data. Analytics are Driving the Data-Driven Approach. Rise of the Research Team.

Contact Center 52

Contact Center Analytics Coaching Self service 52

DMG Consulting

OCTOBER 13, 2021

This edition covers 11 leading and contending vendors: 8×8, Alvaria (formed by the merger of Aspect Software and Noble Systems), Bright Pattern, Cisco, Five9, NICE CXone, Puzzel, Salesforce, Twilio, UJET and Vonage. Salesforce is covered at a high level.

Consulting 48

Consulting Consulting Contact Center Marketing 48

C Space

APRIL 30, 2020

We’re tracking the notable brand moves & highlighting the companies who are tackling this challenge successfully. Mattel is also providing toys to Bright Horizons daycare centers, which recently opened in partnership with #FirstRespondersFirst for the children of first responders. The Brand Move Roundup – April 30, 2020.

Advertising 52

Advertising Education Government Accountability 52