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5 Common Sales Challenges and How to Overcome Them

Integrity Solutions

Why aren’t salespeople and sales organizations able to make much headway in overcoming these common struggles? The top five common sales challenges and what you can do to change the narrative. Sales Quota Achievement. Why do people leave? It’s not for lack of activity. Retaining Top Performers.

Sales 104
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Got self-doubt? How to silence imposter syndrome in Customer Success

ChurnZero

Have you ever achieved the career growth you’ve always longed for, only to be attacked by an inner critic who says you’re not capable and it’s only a matter of time until you’re found out? Having realized her long-term career goal, Sharon was on cloud nine. When the time came, she was offered the position and accepted. Wait…what???

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Customer Satisfaction Survey: 13 Essential Questions [ With Templates & Examples]

Nicereply

That’s why we’ve pulled together this list of essential customer satisfaction survey question examples that you can easily copy or adapt based on your goals. I find this button confusing”) to big-picture issues such as why a customer canceled their subscription. Customer feedback fuels the engine of any business.

Surveys 98
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Struggling With Your Voice Communication Strategy? 4 Mistakes Brands Make

aircall

Unfortunately, voice communication is something most companies struggle to improve. While customers are looking for an omnichannel experience (where they can contact you in whichever medium they choose), our recent survey shows that phone calls remain the most preferred communication method across all industries: People Still Crave Humanity.

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Why Simplicity in Contact Centres Matters in an Era of Complexity

CSM Magazine

Just when we thought the new world of remote and hybrid work might make life easier, it has actually produced new complexities. In Calabrio’s new blog series, we explore the importance of pursuing simplicity in an era of complexity. We also share winning strategies to inspire your own journey towards simplification.

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Customer Satisfaction Survey: 13 Essential Questions [+ Templates & Examples]

Nicereply

That’s why we’ve pulled together this list of essential customer satisfaction survey question examples that you can easily copy or adapt based on your goals. I find this button confusing”) to big-picture issues such as why a customer canceled their subscription. Customer feedback fuels the engine of any business.

Surveys 52
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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

Numbers (usually picked for specific reasons) are automatically dialed and connected to a waiting rep. There are a number of call center software solutions on the market, comprising more than half a dozen types of these tools. That’s not to mention the number of software tools that integrate with the various call center software solutions.