Blog Chatbots Document Virtual Agent 
Creative Virtual
SEPTEMBER 9, 2020
Whitepapers are designed to be plain-speaking and informative documents spanning an array of subjects. At Creative Virtual, whitepapers are not created too often as they hold a special place in our repository of resources since they offer information that stays valid for a much longer time than other documents.
Expivia
FEBRUARY 15, 2024
Key Features: Advanced data analysis for real-time insights Predictive modeling to anticipate customer needs Customizable dashboards for a holistic view of service performance Autopilot: The Next-Gen Virtual Agent Autopilot introduces a level of automation and learning capability that redefines the role of virtual agents in customer service.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
AWS Machine Learning
FEBRUARY 6, 2023
This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk. In the second part of this series, we describe how to use the Amazon Lex chatbot UI with Talkdesk CX Cloud to allow customers to transition from a chatbot conversation to a live agent within the same chat window.
Creative Virtual
AUGUST 5, 2021
Projects that get budget approval and management backing are ones that are considered safe bets because they utilize established technologies that have documented business benefits. Deploying conversational AI solutions like chatbots and virtual agents can be risky but doesn’t have to be.
AWS Machine Learning
AUGUST 30, 2023
Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. This includes automatically generating accurate answers from existing company documents and knowledge bases, and making their self-service chatbots more conversational.
Creative Virtual
JANUARY 26, 2023
In some cases, one might be willing to accept a certain risk in exchange for very efficiently making large chunks of information available to a chatbot. However its knowledge is not limitless and so on its own it will not have large parts of the information needed for specific chatbot use cases. Yes, this is absolutely possible.
Avaya
APRIL 10, 2019
This blog is authored by Robin Gareiss, President and Founder, of Nemertes Research. 25% reduction in agent turnover. Still, I frequently hear customers say: “AI is all hype,” to which I respond with documented ways companies are using AI today and finding huge success. Gareiss leads Nemertes Digital Transformation research.
Expert insights. Personalized for you.
52 
Let's personalize your content