2021-national-customer-service-week Blog Related Topics 
Eptica
OCTOBER 4, 2021
Date: Monday, October 4, 2021 Author: Pauline Ashenden - Marketing Manager The 4 pillars of a successful customer service strategy. Published on: October 04, 2021. In a more disrupted, constantly-changing world, successful customer service requires a new approach. Share this page on: Tweet.
Beyond Philosophy
JUNE 25, 2021
They are all part of three news stories that, believe it or not, give you insight into improving your Customer Experience. There are many news stories that don’t seem to be about Customer Experience, but, upon second glance, really are. The European Super League collapsed in less than a week.
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VirtualPBX
JULY 15, 2021
Our Advanced Call Reports update for July 2021 brings you several more report types and new filter options to customize how you use that tool. There are many report templates you can choose, and with the Advanced Call Reports update for July 2021, we’ve added four new templates to the list. Calls By Number Type.
Comm100
MAY 25, 2022
Further social upheavals amongst workers and customer expectations have also occurred. Ultimately, customer service and contact centers have not been immune to these changes. Then we’ll analyze how your organization can respond to these changes and the ways in which technology can benefit your ability to serve customers.
TechSee
AUGUST 14, 2023
TechSee’s Annual Influencer List For a second year, everyone at TechSee is proud and excited to share our annual list of influential leaders in the space of digital customer service. Their knowledge and impact is constantly reshaping the service industry. If you missed the 2022 list, you can check it out here.
TechSee
JUNE 16, 2022
Customers expect better and faster pre and post purchase services. Whether they need help setting up a new device or to repair a damaged product, the way in which these interactions are handled are at the heart of customer satisfaction. Eric Esguerra, Vice President, Customer Service & Operations at Miele Canada Ltd.
ConvergeOne
MARCH 11, 2021
These bugs are being tracked as CVE-2021-26855, CVE-2021-26857, CVE-2021-26858, and CVE-2021-27065. Microsoft, which issued emergency patches for last week, attributed the attacks to a newly discovered hacking team it calls Hafnium, identified as most likely a China-backed group. History of Hafnium Attack.
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