Hodusoft

AUGUST 30, 2022

Companies, especially the call/contact centers, sales and service teams, and many others are reorganizing and updating their communication strategies to stay competitive. UCcaS, CCaaS, CPaaS - Everything you need to know. UCaaS, CCaaS, and CPaas are some of the few technologies that have gained a lot of recognition in these years.

APIs 52

APIs Interactive Voice Response Contact Center voip 52

aircall

DECEMBER 23, 2020

The B2B sales cycle is a time-consuming process that involves multiple parties, including procurement specialists, buying committees, and other stakeholders. Over the last 10 years, advancements in technology have changed the face of the B2B sales cycle for buyers and sellers. How Technology Has Changed the B2B Sales Cycle .

B2B 62

B2B Sales Technology voip 62

JustCall

AUGUST 9, 2022

Google Voice is probably the most synonymous name for a voice-over-Internet Protocol (VoIP) telephone framework. Google Voice is a simple to set up option for businesses that have never used VoIP before, and its free version makes it accessible to almost anyone. The Basics. All you need is a connection to the internet.

voip 64

voip Accountability Advertising Big data 64

aircall

MAY 17, 2021

Companies rely heavily on reporting without the advantage of data and analytics that are so critical to establishing efficient, productive workflows. In today’s marketplace, automation, digitization, and big data are your friends. Focusing on sales and marketing activities. Improving new products and services.

Transportation 71

Transportation Entertainment voip Construction 71

Inbenta

JANUARY 6, 2021

It can do anything from forecasting sales and changing the marketing team culture , to using biometrics to log into systems. You may already be increasing sales with chatbots , by using them to talk to customers. Source: Inside Big Data. But have you ever considered using it as part of the hiring process? Source: Magnet.me/unsplash.

Chatbots 144

Chatbots Morale Engineering B2C 144

AWS Machine Learning

JULY 29, 2022

Providing your customers with a highly efficient post-sales and service experience. Amazon Chime PSTN audio uses a SIP media application to create a programmable VoIP application. Continuously improving the quality of your service as business trends and dynamics change.

Contact Center 94

Contact Center Interactive Voice Response Self service Accountability 94

aircall

NOVEMBER 17, 2016

Live chat, email, VoIP business phone , there are specialists for every channel. Communication tools are evolving to meet customer expectations, and provide an intuitive and effective tool for support and sales teams alike. The first people to benefit from AI assistance are your sales team.

Customer Service 54

Customer Service Self service Brand ambassadors virtual call center 54