Hodusoft

AUGUST 30, 2022

Companies, especially the call/contact centers, sales and service teams, and many others are reorganizing and updating their communication strategies to stay competitive. UCcaS, CCaaS, CPaaS - Everything you need to know. UCaaS, CCaaS, and CPaas are some of the few technologies that have gained a lot of recognition in these years.

APIs 52

APIs Interactive Voice Response Contact Center voip 52

AWS Machine Learning

JULY 29, 2022

With rapid technological advances in the past decade or so, it’s even more important to elevate customer focus in the following ways: Making your organization accessible to your customers across multiple modalities, including voice, text, social media, and more.

Contact Center 99

Contact Center Interactive Voice Response Self service Accountability 99

aircall

DECEMBER 23, 2020

The B2B sales cycle is a time-consuming process that involves multiple parties, including procurement specialists, buying committees, and other stakeholders. Over the last 10 years, advancements in technology have changed the face of the B2B sales cycle for buyers and sellers. How Technology Has Changed the B2B Sales Cycle .

B2B 62

B2B Sales Technology voip 62