Totango
SEPTEMBER 1, 2022
Why Your QBR SaaS Model Needs an AI Makeover. Quarterly business reviews (QBRs)[LINK] have become a standard practice for software providers, but today’s QBR SaaS model is rapidly transforming. Here we’ll show you how to update your SaaS QBR strategy to keep up with the latest technology and best practices.
CustomerSuccessBox
JUNE 20, 2022
Now that you’ve chosen to read this article, I suppose you are already aware of the weightage that the Customer Success function holds for your SaaS business. Under all the fancy showbiz lies the fact that running a SaaS business is very challenging. Benefits of having a Customer Success Software for your SaaS business-.
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CustomerSuccessBox
MAY 30, 2022
*Julie, a Customer Success Manager , with ABC corp (a B2B SaaS firm) is excited about the upcoming annual conference. These rules have a threshold for upsell or risk signal generation. advanced Artificial intelligence (AI ) and big data analysis model, it learns once and keeps learning with every new renewal, upsells, and even churn.
SmartKarrot
JANUARY 28, 2022
It was also observed that the long tail of customers is very vital for the growth of B2B SaaS businesses. We saw customer success as a potential earn booster for our B2B SaaS businesses during the pandemic. It is humanly impossible to sift through so much data in less time. Isn’t it amazing? Final Thoughts.
ChurnZero
JUNE 3, 2022
To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. During the course of the day, you’re introducing new customers, fighting fires, getting an upsell, and making sure customers adopt your product. I would have thought it’d be big data, etc.
ChurnZero
JUNE 3, 2022
To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. During the course of the day, you’re introducing new customers, fighting fires, getting an upsell, and making sure customers adopt your product. I would have thought it’d be big data, etc.
SmartKarrot
OCTOBER 13, 2020
We have already known that being customer-centric is paramount for the growth of any SaaS company. The strategy should include all the steps from collecting data, to segregate them, to analyze them along with the goals that you intend to achieve. Invest in Data Analytics Technology.
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