CustomerSuccessBox

JUNE 20, 2022

Now that you’ve chosen to read this article, I suppose you are already aware of the weightage that the Customer Success function holds for your SaaS business. Under all the fancy showbiz lies the fact that running a SaaS business is very challenging. Benefits of having a Customer Success Software for your SaaS business-.

Upselling 52

Upselling SaaS CRM Multi-channel support 52

Natalie Petouhof

SEPTEMBER 3, 2015

Bluenose Analytics offers a customer success platform that allows SaaS businesses to manage customers with complete visibility, a robust early warning system, and built-in playbooks. Bluenose helps companies spot opportunities to deepen engagement with customers and maximize revenue through renewals and upsells.

Management 40

Management Sales Engineering SaaS 40

SmartKarrot

APRIL 29, 2021

Use of AI to target Customer data: Be it lead generation, nurturing, abandonment, or upselling , it is all about data. Due credits to AI assistants that this customer data can be used to paint a clear picture of the customer’s intent, shopping patterns, and behaviors. Can respond to handful of repetitive tasks.

Chatbots 10

Chatbots CRM Virtual Agent Upselling 10

SmartKarrot

OCTOBER 13, 2020

We have already known that being customer-centric is paramount for the growth of any SaaS company. The strategy should include all the steps from collecting data, to segregate them, to analyze them along with the goals that you intend to achieve. Invest in Data Analytics Technology.

Customer centricity 10

Customer centricity SaaS Analytics Customer retention 10