Big data SaaS Sales Upselling 
Totango
SEPTEMBER 1, 2022
Why Your QBR SaaS Model Needs an AI Makeover. Quarterly business reviews (QBRs)[LINK] have become a standard practice for software providers, but today’s QBR SaaS model is rapidly transforming. Here we’ll show you how to update your SaaS QBR strategy to keep up with the latest technology and best practices.
CustomerSuccessBox
JUNE 20, 2022
Now that you’ve chosen to read this article, I suppose you are already aware of the weightage that the Customer Success function holds for your SaaS business. By collecting accurate data and comprehensive information about your customers, you can improve retention, uncover additional sales opportunities, and boost your customer health scores.
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ChurnZero
JUNE 3, 2022
To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. Let’s say at noon, you take a look at your list of customers and you find that sales has closed a new customer. I would have thought it’d be big data, etc. But it’s not all sunshine and rainbows.
ChurnZero
JUNE 3, 2022
To dig into what makes CS indispensable to SaaS, ChurnZero CEO You Mon Tsang joined the Digital Disrupted podcast. Let’s say at noon, you take a look at your list of customers and you find that sales has closed a new customer. I would have thought it’d be big data, etc. But it’s not all sunshine and rainbows.
ChurnZero
JANUARY 13, 2023
Here are 12 predictions and trends your team can take advantage of now to make a big impact this year. 2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. It’s about time CS gets the same attention as sales. Post-sales functions will get a rebrand.
Natalie Petouhof
SEPTEMBER 3, 2015
Bluenose Analytics offers a customer success platform that allows SaaS businesses to manage customers with complete visibility, a robust early warning system, and built-in playbooks. Bluenose helps companies spot opportunities to deepen engagement with customers and maximize revenue through renewals and upsells.
SmartKarrot
JANUARY 28, 2022
It was also observed that the long tail of customers is very vital for the growth of B2B SaaS businesses. We saw customer success as a potential earn booster for our B2B SaaS businesses during the pandemic. They will own everything that is post-sale that encompasses the renewal and expansion. Isn’t it amazing? Final Thoughts.
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