What to do with a ‘Watermelon Customer’?
CustomerSuccessBox
MAY 30, 2022
*Julie, a Customer Success Manager , with ABC corp (a B2B SaaS firm) is excited about the upcoming annual conference. This data can uncover the underlying intent of the customer. Moreover, the rule engines are not calibrated frequently and as result the signals are false. Based on rule engines. Regular recalibration is required.
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