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Personalize your generative AI applications with Amazon SageMaker Feature Store

AWS Machine Learning

The personalization of LLM applications can be achieved by incorporating up-to-date user information, which typically involves integrating several components. In this post, we elucidate the simple yet powerful idea of combining user profiles and item attributes to generate personalized content recommendations using LLMs.

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Business Areas for Which Cloud Technology Is Especially Relevant

CSM Magazine

In addition, high competition in the market forces retailers to constantly take care of customer loyalty: improving mobile applications and ensuring flawless site operation, supporting chatbots to collect feedback, creating personalized loyalty programs, and conducting business analytics. Big Data for retail is a powerful and useful tool.

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What Came First COVID-19 or Poor Customer Service?

CSM Magazine

British retailer, Laura Ashley is a classic example. Integrity begins with high levels of transparency where organisations make it absolutely clear to consumers how, why and when their data is being used rather than just amassing customer data to sell more products and services. For more information, please visit www.ebi.ai.

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AI and Live Chat: A Winning Combination

CSM Magazine

Customers expect immediate results but they also crave the personal touch. For example, AI bots can quickly be trained to answer generic questions such as ‘is my local store open as usual?’ Abbie Heslop of EBI.AI discusses how artificial intelligence (AI) can help to achieve the right balance.

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Artificial Intelligence: First Aid for Companies in Challenging Times

CSM Magazine

outlines four ways conversational AI can help and shares a real-life example. They are trustworthy personal concierges, always calm under pressure. Serving over 20,000 customers and transporting 7.6 When unexpected events occur and customer demand increases what can companies do to smooth out the resulting peaks and troughs?

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5 Reasons to Boost Self-Service Using AI in Today’s Property Market

CSM Magazine

For example, a prospective buyer could ask their smart speaker assistant “to find an estate agent near me” or “show me 3 bed houses in my postcode under £220,000” and then look for information on the local school catchment area, broadband speed or nearest train station. Next, use AI to support tenants as they settle into their new homes.

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A 3-Step Formula for Consumer Trust in the AI Age

CSM Magazine

Such issues include collecting personal patient data without consent in healthcare or over-reliance on machine-led decisions without disclosure in banking and insurance. Consumers need to know that brands are not just amassing customer data to sell more products and services. For more information, please visit www.ebi.ai.