aircall
MAY 28, 2021
With best practices for text messaging, your customer-facing teams will provide better service, while your sales and marketing teams can better interact with leads on a more personalized scale to more efficiently close deals. Why Use Text Messaging Best Practices. SMS Marketing: Text Messaging Marketing Best Practices.
TechSee
SEPTEMBER 21, 2023
This allows Sophie AI’s applications to naturally and organically assist agents, engineers, and customers in their context, using your best practices and operating procedures to guide them to full resolution. You can also use these visual AI models within your own applications via our secure APIs.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
OrecX
APRIL 3, 2018
Call recording data, when combined with 3rd party system data, dramatically enhances your understanding of a customer's needs, motivations, challenges and more - and therefore, also your ability to cross-sell and upsell them. This grants you the ability to standardize on quality assurance, compliance protocols, sales reporting, etc.
ChurnZero
DECEMBER 29, 2020
In this article, we question the “Q” in QBR and if Customer Success teams are blindly following a best practice that may no longer be relevant to their customers’ success. The SaaS Debate: Who Owns the Renewal and Upsell? 9 Must-Have Integrations to Level Up Customer Success Software. Customer Success vs. Sales.
CustomerSuccessBox
FEBRUARY 28, 2022
Because a net retention rate above 100% means you are excelling in receiving repeat purchases, upsells, cross-sells, and expansions. Best practices: Consumption vs subscription. Best Practices: It has its NRR retained at $2B ARR. Best Practices: 1000 customers of all pay $100k +.
CustomerSuccessBox
APRIL 3, 2022
Find your access credentials and API key information below. An API key is available under xxxxxxxxxxxxxxxxx Technical Resources Also find the resources for your tech team, if they wish to review. Sharing Best practices in Customer Success specific to your business case. For the same, you can use the following template.
SmartKarrot
MAY 31, 2021
Evaluate and implement methods to generate revenue from Customer Success through upsells and renewals. Support API customization projects, as well as embedded integrations projects. Evangelize best practices of product usage and perform training to achieve a high degree of customer satisfaction.
Expert insights. Personalized for you.
62 
Let's personalize your content