Remove customer-stories
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JustCall Auto Dialer vs. Mojo Dialer: Which Dialer Is Better for Your Business? [Expert Comparison]

JustCall

The question, however, remains which auto dialer suits the unique needs of your sales team and, of course, your pocket and whether it offers integrations, features, reliable customer support, and workflow automation. JustCall Sales Dialer vs Mojo Dialer: Overview To cut a long story short, Mojo might have been a good dialer.

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Why the Voice of Employee Needs People Analytics with Dr. Kalifa Oliver

Russel Lolacher

In this episode of Relationships at Work, host Russel Lolacher chats with psychologist and data analyst Dr. Kalifa Oliver on the importance of people analytics when hearing the voice of employee (VOE) at work. She has a PhD in Industrial Organizational Psychology and certification in people analytics from MIT. It doesn’t exist.

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JustCall X Salesforce: The Only Superpower That Your Team Needs

JustCall

They try to take notes while on customer calls and then struggle to add those notes/summaries to your CRM. The iconic duo: JustCall and Salesforce We all know Salesforce — it’s a powerful CRM that offers a wide range of features and analytics. And you can always count on us for the best customer service.

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Clickpay Enables Effortless Customer Experience With Talkdesk Enterprise

Talkdesk

ClickPay believes in combining leading-edge technologies with hands-on services to create complete, customized solutions that drive efficiencies, enhance resident satisfaction, and give real estate businesses a strong and secure platform for growth. Read ClickPay customer story. Want to know more?

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3 Key Pillars of a Successful NPS Program with Salesforce

GetFeedback

It’s no secret it costs five times more to attract a new customer than to keep an existing one. This is because returning customers buy more over time so operating costs shrink; whereas finding new customers is laborious and expensive. So now that you know how to calculate NPS, the real question is….why

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Bullseye: Target's Very Good Year

Branch Mesenger

This issue, we'll have stories that fit both of these narratives. From retail to technology, here's the top stories we're reading this week : ?? Top Stories From This Week. ?? Lessons: Move to where the customer is and become a nimble organization. Retail is doing pretty good, thank you. Status as a Service [Longread]. ??

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Salesforce World Tour recap: revolution in progress

Vonage

Salesforce wrapped up another successful World Tour New York last week, as more than 12,000 attendees came together for a day of education and inspiration designed to empower them to connect to their customers in new ways. And with Salesforce’s recent acquisition of MuleSoft , it has now become the most integrated platform.