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Getir end-to-end workforce management: Amazon Forecast and AWS Step Functions

AWS Machine Learning

Historic transactional demand data, location-based weather information, holiday dates, promotions and marketing campaign data are the features used in the model as shown in the graph below. He joined Getir in 2019 and currently works as a Senior Data Science & Analytics Manager.

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Elevate Your Call Center’s Performance with Speech Analytics

Talkdesk

This post was originally written by Emily Blazensky , Director of Marketing at VoiceBase, for Opentalk Magazine. . Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center. Everybody knows that. What do they like, want, need or hate?

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Elevate Your Call Center’s Performance with Speech Analytics

Talkdesk

This post was originally written by Emily Blazensky , Director of Marketing at VoiceBase, for Opentalk Magazine. . Leveraging today’s innovative speech recognition technology and predictive analytics is the key to creating a customer-centric culture in the call center. Everybody knows that. What do they like, want, need or hate?

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Personalize your generative AI applications with Amazon SageMaker Feature Store

AWS Machine Learning

The applications also extend into retail, where they can enhance customer experiences through dynamic chatbots and AI assistants, and into digital marketing, where they can organize customer feedback and recommend products based on descriptions and purchase behaviors. An orchestrating agent coordinates the different components.

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Amazon SageMaker Feature Store now supports cross-account sharing, discovery, and access

AWS Machine Learning

For example, the analytics team may curate features like customer profile, transaction history, and product catalogs in a central management account. These need to be securely accessed by ML developers in other departments like marketing, fraud detection, and so on to build models. Take “age” for instance.

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No Medals for Complaint Complacency

Clarabridge

Fast forward to 2016 and a little life experience has made me a much more constructive and, usually, courteous complainer. or the pleasure of someone else’s ruined day can be far more compelling than marketing gloss. In spite of their stand-out apology relay, I think I still outdid them solo. An A for effort though.

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Enable fully homomorphic encryption with Amazon SageMaker endpoints for secure, real-time inferencing

AWS Machine Learning

Leidos is a FORTUNE 500 science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. He works with government, non-profit, and education customers on big data and analytical projects, helping them build solutions using AWS.

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