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How Amp on Amazon used data to increase customer engagement, Part 1: Building a data analytics platform

AWS Machine Learning

SEPTEMBER 9, 2022

Amp wanted a scalable data and analytics platform to enable easy access to data and perform machine leaning (ML) experiments for live audio transcription, content moderation, feature engineering, and a personal show recommendation service, and to inspect or measure business KPIs and metrics. Business intelligence (BI) and analytics.

Analytics

Analytics Engineering APIs Metrics

How Amp on Amazon used data to increase customer engagement, Part 2: Building a personalized show recommendation platform using Amazon SageMaker

AWS Machine Learning

SEPTEMBER 9, 2022

This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform. Refer to Part 1 to learn how behavioral data was collected and processed using the data and analytics systems. Solution overview. improvement to playback duration. Conclusion. About the authors.

Personalization

Personalization APIs Engineering Metrics

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Webinars

How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

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Trending Sources

Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets

AWS Machine Learning

SEPTEMBER 19, 2023

The key components of the technical architecture are as follows: Data storage and analytics – The quarterly financial earning recordings as audio files, financial annual reports as PDF files, and S&P stock data as CSV files are hosted on Amazon Simple Storage Service (Amazon S3). Data exploration on stock data is done using Athena.

Marketing

Marketing APIs Engineering Analytics

Webinars

How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

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The Role Of AI In Customer Experience

Pointillist

FEBRUARY 19, 2018

AI and customer journey analytics are key components in assembling businesses with One Voice, joined across silos and touchpoints. Data unification is a must for any type of behavioral analytics. Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition.

Customer Experience

Customer Experience Analytics APIs Chatbots

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

JANUARY 26, 2024

Consider inserting AWS Web Application Firewall (AWS WAF) in front to protect web applications and APIs from malicious bots , SQL injection attacks, cross-site scripting (XSS), and account takeovers with Fraud Control. He recharges through reading, traveling, food and wine, discovering new music, and advising early-stage startups.

Best practices

Best practices Government Engineering Accountability

47 Best Shopify Apps for 2021 (By Use Case)

JivoChat

JUNE 15, 2021

Shogun is an app for building landing pages, blog posts, product pages, and other types of website content. It provides parameters for metadata, alt text, blog optimization, and you can use this app’s analytics to improve conversion rate optimization and evaluate the strength of your calls to action. Used for: Page design.

Upselling

Upselling Analytics Sales Marketing

Power recommendations and search using an IMDb knowledge graph – Part 3

AWS Machine Learning

JANUARY 6, 2023

Many AWS media and entertainment customers license IMDb data through AWS Data Exchange to improve content discovery and increase customer engagement and retention. In this post, we illustrate how to handle OOC by utilizing the power of the IMDb dataset (the premier source of global entertainment metadata) and knowledge graphs.

Entertainment

Entertainment APIs Scripts Analytics

Local Motor’s Self-Driving Vehicle Taps the Power of IBM Watson

Natalie Petouhof

JUNE 17, 2016

Olli is essentially designed to deliver interesting, entertaining, intuitive and interactive experiences for riders. The platform leverages four Watson developer APIs: Speech to Text. Time related questions like, “Are we there yet?” ” In addition, Olli can make recommendations on local restaurants or historical sites.

Automotive

Automotive Transportation Entertainment APIs

Federated Learning on AWS with FedML: Health analytics without sharing sensitive data – Part 1

AWS Machine Learning

JANUARY 13, 2023

This blog post is co-written with Chaoyang He and Salman Avestimehr from FedML. Therefore, it brings analytics to data, rather than moving data to analytics. It also offers diverse algorithmic research with flexible and generic API design and comprehensive reference baseline implementations (optimizer, models, and datasets).

Analytics

Analytics Healthcare Engineering Government

Build ML features at scale with Amazon SageMaker Feature Store using data from Amazon Redshift

AWS Machine Learning

AUGUST 17, 2023

AWS Glue is a serverless data integration service that makes it easy to discover, prepare, and combine data for analytics, ML, and application development. In the processing job API, provide this path to the parameter of submit_jars to the node of the Spark cluster that the processing job creates.

APIs

APIs Engineering Scripts Analytics

How Earth.com and Provectus implemented their MLOps Infrastructure with Amazon SageMaker

AWS Machine Learning

JUNE 27, 2023

This blog post is co-written with Marat Adayev and Dmitrii Evstiukhin from Provectus. That is where Provectus , an AWS Premier Consulting Partner with competencies in Machine Learning, Data & Analytics, and DevOps, stepped in. The following diagram shows the EarthSnap AI/ML architecture.

Engineering

Engineering APIs Scripts Entertainment

Incorporate offline and online human – machine workflows into your generative AI applications on AWS

AWS Machine Learning

MAY 14, 2024

This blog post uses RLHF as an offline human-in-the-loop approach and the near-real-time human intervention as an online approach. The blog post assumes that you have expert teams or workforce who performs reviews or join workflows. In our example, we used a Q&A chatbot for SageMaker as explained in the previous section.

Chatbots

Chatbots Feedback Engineering Entertainment

Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

NOVEMBER 22, 2023

In this innovation talk, hear how the largest industries, from healthcare and financial services to automotive and media and entertainment, are using generative AI to drive outcomes for their customers. See demos on how to build analytics dashboards and integrations between LLMs and Amazon QuickSight to visualize your key metrics.

Engineering

Engineering Best practices APIs Government

Use streaming ingestion with Amazon SageMaker Feature Store and Amazon MSK to make ML-backed decisions in near-real time

AWS Machine Learning

APRIL 19, 2023

Streaming ingestion – An Amazon Kinesis Data Analytics for Apache Flink application backed by Apache Kafka topics in Amazon Managed Streaming for Apache Kafka (MSK) (Amazon MSK) calculates aggregated features from a transaction stream, and an AWS Lambda function updates the online feature store.

Engineering

Engineering Analytics APIs Enterprise

How Games24x7 transformed their retraining MLOps pipelines with Amazon SageMaker

AWS Machine Learning

APRIL 12, 2023

This is a guest blog post co-written with Hussain Jagirdar from Games24x7. Games24x7 is one of India’s most valuable multi-game platforms and entertains over 100 million gamers across various skill games. For a single model registration we can use the ModelStep API to create a SageMaker model in registry.

Scripts

Scripts APIs Metrics Best practices

Why Behavioural Data and Behavioural Analytics Have Become the Secret Ingredient for Product Led Growth!

SmartKarrot

JUNE 23, 2020

So much so, that now behavioural data and behavioural analytics are considered the secret ingredients for product led growth. . But what are behavioural data and behavioural analytics? . Behavioural analytics: This is the tool SaaS companies swear by to gauge digital user actions within your product.

Analytics

Analytics SaaS Upselling Entertainment

Welcome to a New Era of Building in the Cloud with Generative AI on AWS

AWS Machine Learning

NOVEMBER 30, 2023

Carrier is making more precise energy analytics and insights accessible to customers so they reduce energy consumption and cut carbon emissions. With Amazon Bedrock, customers are only ever one API call away from a new model. CRM or ERP applications), and write a few AWS Lambda functions to execute the APIs (e.g.,

APIs

APIs Enterprise Best practices Technology

Announcing New Tools for Building with Generative AI on AWS

AWS Machine Learning

APRIL 13, 2023

Alexa, powered by more than 30 different ML systems, helps customers billions of times each week to manage smart homes, shop, get information and entertainment, and more. In this role, Swami oversees all AWS Database, Analytics, and AI & Machine Learning services. Today’s FMs, such as the large language models (LLMs) GPT3.5

APIs

APIs Engineering Best practices Entertainment

How Amp on Amazon used data to increase customer engagement, Part 1: Building a data analytics platform

How Amp on Amazon used data to increase customer engagement, Part 2: Building a personalized show recommendation platform using Amazon SageMaker

Webinars

Trending Sources

Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets

Webinars

The Role Of AI In Customer Experience

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

47 Best Shopify Apps for 2021 (By Use Case)

Power recommendations and search using an IMDb knowledge graph – Part 3

Local Motor’s Self-Driving Vehicle Taps the Power of IBM Watson

Federated Learning on AWS with FedML: Health analytics without sharing sensitive data – Part 1

Build ML features at scale with Amazon SageMaker Feature Store using data from Amazon Redshift

How Earth.com and Provectus implemented their MLOps Infrastructure with Amazon SageMaker

Incorporate offline and online human – machine workflows into your generative AI applications on AWS

Your guide to generative AI and ML at AWS re:Invent 2023

Use streaming ingestion with Amazon SageMaker Feature Store and Amazon MSK to make ML-backed decisions in near-real time

How Games24x7 transformed their retraining MLOps pipelines with Amazon SageMaker

Why Behavioural Data and Behavioural Analytics Have Become the Secret Ingredient for Product Led Growth!

Welcome to a New Era of Building in the Cloud with Generative AI on AWS

Announcing New Tools for Building with Generative AI on AWS

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