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Millennial Generation Customer Service – The Ultimate Guide

TechSee

According to Accenture , Millennials have overtaken Baby Boomers as the largest consumer demographic, expected to account for 30% of retail sales — that’s $1.4 Whether SMS, WhatsApp or Facebook Messenger, Millennials favor communications that are mobile and instant, enabling them to respond immediately and while on the go. .

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How Cleveland Based Online Skill Trainers Kept Business Stable With Cloud Telephony

JustCall

The recent times have compelled every educational institution to shift to online sessions and courses. JustCall, a Cloud telephony solution, helped them seamlessly connect and stay productive. The Ohio based firm provides various courses right from education to professional and healthcare to digital.

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Best VoIP Phone Service for Education: Features & Benefits

JustCall

With the growing demand for online and distance learning courses, legacy telephones are failing to offer seamless communication across educational organizations. With online certification courses gaining prominence, pen and paper communications have become ancient. Boost Productivity & Efficiency. Reduce Communication Costs.

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Tech Stack for Financial Services – The Ultimate Guide [2020]

JustCall

When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind. A well-stacked tech stack for financial services should comprise key categories like Communication, Helpdesk and Shared Inbox, Accounting, CRM and Product Management.

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Cloud Phone System for Remote Teams | Maintain Business Continuity

JustCall

Will you be able to maintain the same level of work productivity? Another set of statistics suggest that remote workers at larger companies were found to be 35-40% more productive. Will remote working affect your team productivity? Round-the-Clock Availability with Call Distribution, SMS Bots, and Agent Tracking.

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11 Best AI Chatbots for Sales and Support in 2021

JivoChat

And even if your customers are local, they might be looking at your products outside of your usual business hours. You’ll know the best way to engage customers — whether that’s through SMS messaging or in a WhatsApp message — and your chatbot dashboard will keep track of all interactions. Scalable customer service. Integrations.

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Who uses VoIP? (Use Cases of VoIP in Different Industries)

JustCall

But, a majority of businesses that switched to VoIP-based phone systems realize how VoIP solutions drive performance and productivity. With the growing demand for online and distance learning courses, legacy telephones fail to meet customer needs. Boost Productivity & Efficiency. Bulk SMS/MMS. Call Monitoring.

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