JustCall

MARCH 6, 2023

Regular feedback can also foster a sense of accountability and improve job satisfaction, which can, in turn, increase motivation and engagement. In addition, coaching provides an opportunity for agents to learn new skills, techniques, and best practices, which can lead to better performance.

Coaching 52

Coaching Call Center Scripts Construction 52

AWS Machine Learning

SEPTEMBER 1, 2023

Each business unit has each own set of development (automated model training and building), preproduction (automatic testing), and production (model deployment and serving) accounts to productionize ML use cases, which retrieve data from a centralized or decentralized data lake or data mesh, respectively.

Engineering 100

Engineering Accountability Construction APIs 100

Callminer

JULY 23, 2019

To empower call center leaders to improve agent feedback, we’ve rounded up 25 tips and best practices for delivering effective agent feedback. Check out some more information about agent performance from our vault here: Expert Tips & Best Practices for Effective Agent Feedback. Don’t forget the basics.

Best practices 140

Best practices Feedback Call Center Coaching 140

Quality Contact Solutions

JULY 26, 2022

After writing over one thousand call center scripts, we know that there isn’t a single stand-alone ingredient we’d consider the ‘secret sauce’ for creating the perfect script. Instead, scripts are purposeful and serve as a guide to accomplish the objective of the call. No, it doesn’t.

Scripts 98

Scripts Call Center Telemarketing Best practices 98

AWS Machine Learning

AUGUST 1, 2023

These models can be fine-tuned and deployed to endpoints under your AWS account, giving you full ownership of model weights and script codes. As a best practice, let’s save our work for future use. Resources For the full script discussed in this post and some sample data, refer to the GitHub repo.

Healthcare 73

Healthcare APIs Scripts Engineering 73

AWS Machine Learning

JANUARY 8, 2024

The first allows you to run a Python script from any server or instance including a Jupyter notebook; this is the quickest way to get started. The second approach is a turnkey deployment of various infrastructure components using AWS Cloud Development Kit (AWS CDK) constructs. We have packaged this solution in a.ipynb script and.py

Scripts 86

Scripts Construction APIs Healthcare 86

AWS Machine Learning

JUNE 21, 2023

Lifecycle configurations are shell scripts triggered by Studio lifecycle events, such as starting a new Studio notebook. AWS CDK constructs are the building blocks of AWS CDK applications, representing the blueprint to define cloud architectures. AWS CDK constructs The file we want to inspect is aws_sagemaker_lifecycle.py.

Construction 80

Construction Scripts Engineering Accountability 80

AWS Machine Learning

MARCH 15, 2023

The best practice for migration is to refactor these legacy codes using the Amazon SageMaker API or the SageMaker Python SDK. SageMaker runs the legacy script inside a processing container. SageMaker takes your script, copies your data from Amazon Simple Storage Service (Amazon S3), and then pulls a processing container.

Scripts 120

Scripts APIs Engineering Construction 120

AWS Machine Learning

AUGUST 10, 2023

As recommended by AWS as a best practice , customers have used separate accounts to simplify policy management for users and isolate resources by workloads and account. To view the details of these jobs in different accounts, you need to log in to each account, find the corresponding jobs, and look into the status.

Scripts 77

Scripts Accountability Metrics APIs 77

Nicereply

NOVEMBER 7, 2023

Here’s how to give constructive and actionable negative feedback with many real-world negative performance feedback examples, so you can improve how you phrase and approach it. It turns vague feedback into constructive negative feedback. 3) “You rely too heavily on macros / scripted responses.”

Feedback 59

Feedback Construction Scripts Engineering 59

AWS Machine Learning

SEPTEMBER 18, 2023

The combination of Ray and SageMaker provides end-to-end capabilities for scalable ML workflows, and has the following highlighted features: Distributed actors and parallelism constructs in Ray simplify developing distributed applications. In the following code, the desired number of actors is passed in as an input argument to the script.

Scripts 97

Scripts APIs Government Construction 97

Callminer

APRIL 30, 2020

Set time limit and end the interaction, when the customer refuses to act constructively. ” – Gregory Ciotti, Go-To Scripts for Handling 10 Tricky Customer Service Scenarios , Help Scout; Twitter: @helpscout. Account for customers’ biases and try to adapt to their communication style.

Customer Service 273

Customer Service Scripts Construction Feedback 273

AWS Machine Learning

MAY 8, 2023

How to use MLflow as a centralized repository in a multi-account setup. Prerequisites Before deploying the solution, make sure you have access to an AWS account with admin permissions. AWS CDK constructs are the building blocks of AWS CDK applications, representing the blueprint to define cloud architectures.

APIs 70

APIs Government Accountability Scripts 70

Comm100

OCTOBER 30, 2017

In an effort to help address some of these gaps, I have prepared a list of some of the common issues I’ve come across over my years in the industry, as well as some best practice tips and suggestions on how to resolve these problems. Free Download] 120+ Ready-to-Use Live Chat Scripts for Both Sales and Customer Service.

Best practices 44

Best practices Contact Center Management outsourcing 44

AWS Machine Learning

SEPTEMBER 28, 2023

Data and other relevant artifacts for debugging are located in the default Amazon Simple Storage Service (Amazon S3) bucket associated with the SageMaker account. For more complex use cases, consider using PyTorch or other PyTorch-based libraries to construct a more customized TCN that aligns with your specific needs.

Engineering 87

Engineering Metrics Construction Government 87

Callminer

MARCH 6, 2020

While technology such as automated scorecards , speech analytics , and other tools enable managers to monitor agent performance objectively, customer service managers must be highly organized and have the ability to provide constructive feedback to motivate their teams to achieve continuous improvement.

Management 207

Management Customer Service Consulting Consulting 207

Callminer

MARCH 6, 2020

While technology such as automated scorecards , speech analytics , and other tools enable managers to monitor agent performance objectively, customer service managers must be highly organized and have the ability to provide constructive feedback to motivate their teams to achieve continuous improvement.

Management 182

Management Customer Service Consulting Consulting 182

AWS Machine Learning

MAY 4, 2023

xlarge" ) Refer to Developer Flows for more details on typical development flows of Inf2 on SageMaker with sample scripts. The default handler script loads the model, compiles and converts it into a Neuron-optimized format, and loads it. Bring your own script – In this approach, you have the option to create your own model.py

APIs 76

APIs Scripts Engineering Chatbots 76

AWS Machine Learning

MARCH 19, 2024

However, complex NLQs, such as time series data processing, multi-level aggregation, and pivot or joint table operations, may yield inconsistent Python script accuracy with a zero-shot prompt. To enhance code generation accuracy, we propose dynamically constructing multi-shot prompts for NLQs. setup.sh. (a a challenge-level question).

Construction 112

Construction Scripts APIs Enterprise 112

AWS Machine Learning

MAY 2, 2023

The FIL backend utilizes many of these techniques by using cuML constructs and is built on C++ and the CUDA core library to optimize inference performance on GPU accelerators. The bash script create_prep_env.sh The FIL backend uses cuML’s libraries to use CPU or GPU cores to accelerate learning. base}/sagemaker-tritonserver:23.02-py3".format(

Scripts 64

Scripts Engineering Enterprise Construction 64