10 Trends That Will Disrupt Customer Service in 2018 [White Paper]
Fonolo
MAY 31, 2018
In Top Gun , the 1986 classic, Pete “Maverick” Mitchell’s famous phrase effectively summed up the future of customer service (CS). Speed is arguably the most significant benchmark for every single customer service interaction today. Businesses can never be too fast to reply, react, or resolve an issue.
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