Quality Contact Solutions

DECEMBER 16, 2020

By Nathan Teahon, Strategic Account Manager. Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question.

Telemarketing 97

Telemarketing Scripts B2B Call Center 97

Quality Contact Solutions

DECEMBER 16, 2020

By Nathan Teahon, Strategic Account Manager. Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question.

Telemarketing 52

Telemarketing Scripts B2B Call Center 52

Quality Contact Solutions

JANUARY 27, 2022

This is one of the more common techniques to increase the overall value of an account. These accounts already have the main product or service, and the cross-sell is an add-on item that will increase the total amount of the account. Let’s talk about cross-selling. Increase Sales by Upselling.

Sales 98

Sales Upselling B2C Best practices 98

Quality Contact Solutions

SEPTEMBER 14, 2022

Assess the Program Here is a list of ways to start to dissect the program: Conduct interviews with stakeholders (including the executive team, clients if this is an outsourced telemarketing program, and vendors) and those on the operations team (including managers, supervisors, agents, and the IT/dialer team).

Telemarketing 98

Telemarketing Wireless Morale Scripts 98

Quality Contact Solutions

FEBRUARY 12, 2021

Whether their service is 3rd party IT support, accounting services, or coupon marketing, they all rely on an outbound telemarketing agency to design and implement a program that will meet its goals at a price that fits their budget. and passes that information on to the local franchisee.

Telemarketing 98

Telemarketing B2B Call Center Sales 98

Quality Contact Solutions

DECEMBER 31, 1969

By Nathan Teahon, Strategic Account Director. It’s much more difficult to justify a price break if the campaign is overly small, and many outsourced call centers will require a minimum of hours or FTE’s to agree to take on the work altogether. Nathan Teahon is a Strategic Account Director for Quality Contact Solutions.

Call Center 40

Call Center Telemarketing Bilingual agents outsourcing 40

CrazyCall

AUGUST 8, 2019

Start with improving and optimizing your call scripts ! Properly built scripts serve as helpful prompts during the conversations. If the calls have been recorded, play them back, as they are something really solid to build upon when updating your scripts. However, it exists and is widely used in B2C. Missed phone calls.

Call Center 52

Call Center Metrics Abandon rate Management 52