solution sms-campaign Accountability Analytics Personalization voip 
JustCall
APRIL 5, 2022
The VoIP uses are wide and extensive, playing a game-changer in voice communications. The VoIP phone expands your business communication capabilities and ensures business continuity with internet-based calling. Feature-intensive VoIP is a befitting replacement for the plain old telephone system. How does VoIP address this issue?
JustCall
APRIL 5, 2022
VoIP is much more than just about making and receiving voice calls. However, to enjoy VoIP benefits optimally, it’s essential to choose a good vendor that does offer all the important VoIP features. So, you ideally want to pick a vendor that provides advanced VoIP features. Smart call routing. Voicemail drop.
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JustCall
APRIL 5, 2022
A HIPAA compliant VoIP phone system ensures the privacy and confidentiality of patients’ information. But what is HIPAA and how does a HIPAA compliant VoIP phone system help your business? HIPAA refers to the Health Insurance Portability and Accountability Act of 1996. So, let’s understand what HIPAA compliance is all about.
JustCall
MAY 17, 2022
This has made VoIP software a north star in conversations, adopted even by small businesses owing to its infinite benefits. VoIP solutions are particularly handy in the present ecosystem where remote working and BYOD models are prevalent. VoIP has many benefits. VoIP phone systems also foster higher productivity.
Callminer
FEBRUARY 23, 2021
Throughout 2020, many new trends arose and call center solutions continued to evolve to meet fresh challenges in the space. More Flexible Service Solutions. Analytics are more important than ever. You need advanced analytics, offered in real-time, so you can quickly and easily make adjustments as needed.”
Callminer
SEPTEMBER 23, 2020
Call centers that implement agent performance management solutions equip their agents with the ongoing coaching and training needed to perform at their best. Leverage speech analytics software for ongoing training and coaching. “Do any of your top target accounts fall into the same industry or vertical?
JustCall
AUGUST 1, 2022
Texting from a computer is especially helpful for business purposes such as running SMS campaigns and text-based customer services. This alternative is further limited to very basic SMS and MMS features. . Some mobile carriers allow you to send SMS and MMS messages directly from their web-based platforms.
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