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Healthcare BPO Services: Navigating Success in Healthcare Outsourcing

Global Response

The healthcare industry requires the highest level of precision and customer service. That’s where healthcare BPO services come in. Outsourcing non-essential tasks allows healthcare providers to focus more on patient care and core healthcare functions. What are healthcare BPO services?

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Transform, analyze, and discover insights from unstructured healthcare data using Amazon HealthLake

AWS Machine Learning

Healthcare data is complex and siloed, and exists in various formats. We store the final output in Fast Healthcare Interoperability Resources (FHIR) compatible format in Amazon HealthLake , making it available for downstream analytics. Users can create meaningful analyses and run interactive analytics using Amazon Athena.

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The Future of Outsourcing: Trends and Predictions for 2024

Global Response

Across all industries, outsourcing continues to help businesses save money, streamline processes, and gain a competitive advantage. Sectors like IT, healthcare, finance, and HR lead the way in outsourcing. And it’s not just large companies: In 2023, 90% of small businesses across industries planned to outsource.

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Contact Center and CX Expos Conferences and Summits – June 2018

Taylor Reach Group

The Canadian Telecom Summit delivers thought provoking presentations from the prime movers of the industry. The SWPP Annual Conference will provide multiple educational sessions, facilitated discussions on relevant topics, and a vendor showroom, as well as great food, exciting entertainment, and spectacular fun! and Now What?’

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What is Call Center Compliance?

NobelBiz

In this comprehensive article, we delve into the details of call center compliance , exploring its significance, the laws and regulations governing it, common mistakes to avoid, and best practices for ensuring adherence. The Health Insurance Portability and Accountability Act (HIPAA), enacted in 1996, fundamentally shapes the U.S.

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Ensuring HIPAA Compliance in Contact Center Software: A Comprehensive Guide

Hodusoft

However, if you belong to industries such as healthcare that deal with sensitive or confidential patient information, then strict regulations like the Health Insurance Portability and Accountability Act ( HIPAA ) must be followed. How Healthcare Contact Centers Ensure Compliance with HIPAA Using Contact Center Software?

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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

Be sure to check out the session on the just launched PartyRock , an educational tool for providing any builder with low-friction access to learn through experimentation in a foundation model playground built on Amazon Bedrock. And last but not least (and always fun!)