ShepHyken

NOVEMBER 2, 2018

This week we feature an article by Catalin Corzini who shares information about how chatbots can provide a better experience and how to customize the customer journey when using chatbots. – Shep Hyken. As we move towards big data and artificial intelligence, chatbots seem to be leading the way towards a more automated future.

Chatbots 222

Chatbots Personalization Healthcare Government 222

Eptica

SEPTEMBER 12, 2022

Date: Monday, September 12, 2022 Author: Pauline Ashenden - Demand Generation Manager The 6 benefits of chatbots for housing associations. Published on: September 12, 2022. Our latest blog explores the 6 key benefits chatbots deliver, while outlining best practice for ensuring ROI. Share this page on: Tweet.

Chatbots 125

Chatbots Best practices Marketing Management 125

kommunicate

SEPTEMBER 20, 2022

Last Updated on September 20, 2022 A vital part of any assistance strategy today is a chatbot. Organizations can scale their activities and offer support around-the-clock with the help of AI chatbots, allocating agents to concentrate on interactions that benefit from a personal interaction.

Chatbots 52

Chatbots Personalization 52

kommunicate

NOVEMBER 9, 2022

Last Updated on November 9, 2022 The revolutionary chatting bots can actually boost your sales and revenue – and we call it Sales Chatbot! The post Sales Chatbots: How to Grow 10x Revenue Using Chatbots appeared first on Kommunicate Blog. Yes, we are sure about it, and so should you.

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Chatbots Sales 98

kommunicate

MARCH 23, 2022

Last Updated on March 23, 2022 It’s 2022, and chatbots have progressed to the point that they now touch practically every facet of the business. As a result, it’s time to invest in a real estate chatbot [.]. The post An Ultimate Guide on Real Estate Chatbot 2022 appeared first on Kommunicate Blog.

Real estate 52

Real estate Chatbots Customer Support 52

kommunicate

DECEMBER 1, 2022

Last Updated on December 1, 2022 leads and also yes, it can help you provide round the clock customer support. Like a chatbot, that, for instance, speaks to you like a friend. Or a chatbot that teaches you English. The post 8 Exciting Chatbot Apps For Android And iOS appeared first on Kommunicate Blog.

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Chatbots Customer Support 96

kommunicate

SEPTEMBER 7, 2022

Last Updated on September 7, 2022 If you’re like most marketers, you’re always looking for ways to improve your return on investment. And if you’re thinking about adding a chatbot to your website, you’ll be happy to know that chatbots can deliver some serious ROI.

Chatbots 98

Chatbots Marketing Customer Support 98

kommunicate

DECEMBER 5, 2022

Last Updated on December 5, 2022 User Interface (UI) refers to the attributes that make an application, website, or software easily accessible to users. Chatbot UI follows the same principles of [.]. Chatbot UI follows the same principles of [.].

Chatbots 98

Chatbots 98

kommunicate

DECEMBER 13, 2022

Last Updated on December 13, 2022 Chatbots have revolutionized customer support and service automation in business organizations today. It doesn’t matter if your organization is big or small; chatbots have something to offer everyone. Not only are they multifunctional, but they also [.].

Chatbots 95

Chatbots Customer Support Marketing 95

kommunicate

NOVEMBER 16, 2022

Last Updated on November 16, 2022 Here we will discuss creating an FAQ chatbot using the Kompose chatbot builder on a Nodejs Static Webpage. Prerequisites: You will need a Kommunicate account with the Kompose chatbot integrated. Create a Kompose chatbot and connect the chatbot to Helpcenter In [.].

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Chatbots Accountability 97

kommunicate

FEBRUARY 2, 2022

Last Updated on February 2, 2022 As of 2021, WhatsApp is estimated to have a 2 Billion user base. The post WhatsApp chatbot – The Ultimate Guide for 2022 appeared first on Kommunicate Blog. The post WhatsApp chatbot – The Ultimate Guide for 2022 appeared first on Kommunicate Blog.

Chatbots 52

Chatbots 52

kommunicate

NOVEMBER 29, 2022

Last Updated on November 29, 2022 We have not, thankfully, seen any of the nightmare scenarios envisaged by science fiction. The post Chatbot Strategy: Increasing Customer Engagement Through Messages appeared first on Kommunicate Blog. But the reality is that we now rely on many AI-powered (artificial intelligence) systems.

Chatbots 98

Chatbots 98

kommunicate

DECEMBER 15, 2022

Last Updated on December 16, 2022 Chatbots are software tools created to interact with humans through chat. The first chatbots could create simple conversations based on a complex system of rules. You can build intelligent chatbots for WhatsApp using the Python Framework Flask and the Kompose Bot builder.

Chatbots 94

Chatbots 94

kommunicate

SEPTEMBER 17, 2022

Last Updated on September 16, 2022 It is never too late to learn a new stack and begin developing skills in it. And if you’re seeking guidance on how to add a chatbot to your Android app, you’ve come to the right place. Chatbots have become indispensable for everything from ordering food to checking your [.].

Chatbots 97

Chatbots 97

kommunicate

DECEMBER 24, 2022

Last Updated on December 24, 2022 Chatbots have grown in popularity over the past few years, especially during the COVID-19 pandemic. The healthcare industry, in particular, has reaped the many benefits of chatbots. Chatbots in [.].

Healthcare 95

Healthcare Chatbots 95

kommunicate

NOVEMBER 18, 2022

Last Updated on November 18, 2022 Conversational experiences, where you talk to a system and the system talks back, can be difficult to build. If you have built a chatbot, or are considering building a chatbot, the name DialogFlow would have appeared right at the top of your Google Search bar. And with good reason. [.].

Chatbots 97

Chatbots Analytics 97

kommunicate

JULY 5, 2022

Last Updated on July 6, 2022 In this article, we will be sharing steps to building an iOS chatbot with Kompose. We will teach you everything you need to build a sample chatbot using Kompose for an iOS app. Step by Step Guide to Building iOS Chatbot with Kommunicate Step 1: Setup an account in [.].

Chatbots 92

Chatbots Accountability 92

kommunicate

OCTOBER 17, 2022

Last Updated on October 17, 2022 The article that follows will walk you through the process of creating and adding a chatbot to your GoDaddy site using Kommunicate. The post How to Add a Chatbot To Your GoDaddy Website appeared first on Kommunicate Blog. What is GoDaddy?

Chatbots 98

Chatbots 98

kommunicate

NOVEMBER 11, 2022

Last Updated on November 11, 2022 Looking for some amazing applications for educational chatbots in the education sector? Read on and find how chatbots for education are helping revive the sector. Chatbots in the Education Sector Chatbots today find their applications in more than just customer services and engagement.

Education 96

Education Chatbots Customer Service 96

Cyara

JUNE 27, 2022

This article was originally published on Botium’s blog on April 21, 2022, prior to Cyara’s acquisition of Botium. What makes a great chatbot?". The ultimate question that moves the chatbot industry, without having a clear answer. Learn more about Cyara + Botium.

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Chatbots 67

kommunicate

NOVEMBER 22, 2022

Last Updated on November 22, 2022 Mental health is a global concern and a serious one at that. The post How A Therapy Chatbot Can Provide Essential Healthcare Services appeared first on Kommunicate Blog. The post How A Therapy Chatbot Can Provide Essential Healthcare Services appeared first on Kommunicate Blog.

Healthcare 98

Healthcare Chatbots 98

kommunicate

DECEMBER 7, 2022

Last Updated on December 7, 2022 These days we talk extensively about mental health and its lasting impact on the quality of life. The post 4 Ways Therapy Chatbots are Advancing Mental Health Treatments appeared first on Kommunicate Blog. The truth is as many as 56% of Americans fail to receive proper mental health care.

Chatbots 97

Chatbots Technology Customer Support 97

kommunicate

DECEMBER 21, 2022

Last Updated on December 21, 2022 Enterprises. The post 5 Proven Ways How Chatbots Can Help Enterprise Businesses Scale appeared first on Kommunicate Blog. The post 5 Proven Ways How Chatbots Can Help Enterprise Businesses Scale appeared first on Kommunicate Blog. Think behemoths. The big guns.

Enterprise 97

Enterprise Chatbots Customer Support 97

kommunicate

NOVEMBER 4, 2022

Last Updated on November 4, 2022 There is no other industry in this world where time plays such a critical role in saving lives other than the healthcare industry. The post Top 9 benefits of WhatsApp chatbots in Healthcare Industry appeared first on Kommunicate Blog.

Healthcare 96

Healthcare Chatbots 96

kommunicate

MARCH 26, 2022

Last Updated on March 26, 2022 The chatbot can handle multiple customer requests at the same time. The post How to Add a Free Chatbot to Squarespace appeared first on Kommunicate Blog. It handles inquiries automatically, preventing your customer support team from becoming overburdened.

Chatbots 98

Chatbots Customer Support 98

kommunicate

FEBRUARY 26, 2022

Last Updated on February 26, 2022 Customer service has always been important, but as the economy becomes more competitive, it is even more important that clients have a smooth interaction with your company. The post Chatbots vs. Humans: Which One Should You Choose And Why? appeared first on Kommunicate Blog.

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Chatbots Customer Service Customer Support 119

kommunicate

NOVEMBER 2, 2022

Last Updated on November 3, 2022 AngularJS is a very popular Javascript framework, with some of the most popular websites including those of Upwork, Deutsche Bank and IBM written on it. The post Add a Chatbot to AngularJS Website (Step by Step guide) appeared first on Kommunicate Blog.

Chatbots 97

Chatbots Banking 97

kommunicate

FEBRUARY 3, 2022

Last Updated on February 3, 2022 It’s a new year and we’re starting it off strong with some great new features and updates to your favorite chatbot – Kommunicate. The post Here’s What’s New from January 2022| Kommunicate Product Updates appeared first on Kommunicate Blog.

Chatbots 98

Chatbots Accountability 98

kommunicate

DECEMBER 2, 2022

Last Updated on December 2, 2022 Zendesk acquired Zopim in 2014 to rebrand it as Zendesk Chat. The post Choosing Between Zendesk Chat’s Answer Bot and Third-Party Chatbot Integrations appeared first on Kommunicate Blog. So, what IS Zendesk chat? Customers [.].

Chatbots 97

Chatbots Customer Support 97

kommunicate

OCTOBER 10, 2022

Last Updated on October 10, 2022 Tracking the overall performance of your business involves mapping out the terrain of customer experience. The post What is CSAT Score and How to Boost it Using Chatbots appeared first on Kommunicate Blog.

Chatbots 98

Chatbots Customer Support Customer Experience 98

kommunicate

DECEMBER 14, 2021

Last Updated on December 14, 2021 Email marketing and chatbots both play significant roles when it comes to automating your marketing campaigns. Having a formidable strategy to integrate chatbots into your campaigns will not only enhance your customer experience but will also improve your conversions.

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Chatbots Marketing Surveys Customer Experience 52

kommunicate

APRIL 3, 2022

Last Updated on April 3, 2022 Chatbots are not just the helpdesk assistants of the future, they are the helpdesks of the future. As a company that makes chatbots and has access to a tonne of data that repeatedly shows how chatbots are more effective than your typical customer service agent, [.]. There, we said it.

Chatbots 93

Chatbots Metrics Customer Service 93

Cyara

JUNE 23, 2022

This article was originally published on Botium’s blog on January 12, 2022, prior to Cyara’s acquisition of Botium. One major pitfall of building chatbots is underestimating the importance of performance. The UI of a chatbot is usually very simple, so it’s easy to forget the complexity behind these virtual assistants.

Chatbots 67

Chatbots 67

kommunicate

JUNE 18, 2022

Last Updated on June 18, 2022 “The vision for our assistant is to help you get things done.” The post 5 Ways AI Chatbots are Changing the USA Healthcare Industry appeared first on Kommunicate Blog. The post 5 Ways AI Chatbots are Changing the USA Healthcare Industry appeared first on Kommunicate Blog.

Healthcare 98

Healthcare Chatbots 98

kommunicate

JANUARY 19, 2023

The post Evolution of Bots in 2022 And Future Trends appeared first on Kommunicate Blog. There is a bevy of call center agents, all speaking rapidly on their phones, all looking haggard. Customer queries are on the rise, and the operations manager sees no [.]

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Call Center Management Chatbots 119

Nicereply

APRIL 13, 2022

Chatbots evolved immensely – when they are configured right, it’s hard to recognize them from a human customer service representative. For example, Nicereply is using a chatbot by Chatra , and so far, it is doing a great job. Chatbots are good and help with inquiries. Examples of AI utilities changing businesses.

Customer Service 119

Customer Service Chatbots Self service Healthcare 119

Creative Virtual

DECEMBER 8, 2022

As the end of 2022 draws near, it is time once again for Creative Virtual’s annual year in review blog post. We were also awarded ‘Best Conversational AI Solutions’ in the SME News 2022 IT Awards. Creative Virtual’s Patrick Gallagher co-presented a well-attended session on creating award-winning chatbots in local government.

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Virtual Agent Chatbots Government Banking 52