Totango
SEPTEMBER 12, 2018
The C hief Customer Officer Fall, 2018 (CCO), held September 12th-13th in San Diego, is an interactive peer-lead conference attracting senior-level customer focused professionals. The Customer Success Buzz at CCO. Customer Success is driving customer expansion and retention. That’s Totango’s mission.
Taylor Reach Group
APRIL 25, 2018
With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN. And learn more about exciting new technology that’s revolutionizing customer experience. ODSC East 2018 is one of the largest applied data science conferences in the world.
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PeopleMetrics
MAY 24, 2018
After months of brainstorms , meetings, late nights and deadlines, I am thrilled to announce that my first book, Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold , will be available for purchase on Amazon starting Tuesday June 19th, 2018. Jeanne Bliss , Best-selling Author of Would You Do That To Your Mother?
Eptica
MAY 30, 2018
Date: Wednesday, May 30, 2018 Author: Olivier Njamfa The importance of customer experience in a winner takes all world. Published on: May 30, 2018. That was the message from Ed Thompson of Gartner at the analyst’s Customer Experience & Technologies Summit 2018 , which Eptica attended.
Totango
NOVEMBER 12, 2018
Moderated by Jamie Bertasi, Chief Operations Officer (COO) and Chief Customer Officer (CCO) at Totango, the panelist consisted of a well-rounded group of CS leaders and executives bringing to the table their own unique perspectives on the state of CS today. More about the event here. Learn more about Totango here.
Maru Group
FEBRUARY 19, 2020
Electric vehicle sales increased by 81% in the US from 2017 to 2018. Keeping the community first was a key part of NB Power’s Smart Energy Community Project in Shediac, New Brunswick – a best practice award winner at the symposium. They want access to more energy-saving technology and renewable sources.
CustomerSuccessBox
DECEMBER 6, 2021
He runs Glide Consulting as his means to enable companies to make wise decisions and gain control over their customer lifecycles and experience. Maranda Dziekonski is a Chief Customer Officer at Swiftly, Inc. She has spent over 20 years building and scaling world-class customer success organizations and operations.
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