2013 Best practices Big data Management 
Fonolo
NOVEMBER 17, 2020
To achieve that within a remote or hybrid work environment, we’re going to see more contact centers reach for a cloud-based technology that drives camaraderie, increases visibility, allows supervisors to coach from anywhere, and enables agents to self-manage.” Managing a contact center has a unique set of challenges.
Customer Interactions
MAY 3, 2013
This year it was held in sunny Orlando, where over 2,000 NICE customers and business and technology partners shared information and best practices, and learned about new solutions for their organizations. NICE Interactions Public Safety Security Situation Management' What a great event from every perspective!
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Vcaretec
JUNE 6, 2022
Customer Care & Contact Center Influencers Mike Aoki Bio: Contact center expert and trainer for Agents (customer service, dealing with "irates," sales skills) and Managers (coaching, presentation skills). Market research & trends, best practices, tech. He is a Customer Experience & ATL 2013 Huff Post Top 100 Social.
AWS Machine Learning
JANUARY 4, 2024
In this post, we provide an introduction to text to SQL (Text2SQL) and explore use cases, challenges, design patterns, and best practices. Today, a large amount of data is available in traditional data analytics, data warehousing, and databases, which may be not easy to query or understand for the majority of organization members.
Taylor Reach Group
MARCH 26, 2018
CEM 10th Annual Customer Experience Management in Telecoms Summit April 10 – 12, Vienna. 10th Annual Customer Experience Management in Telecom Summit has been designed for you to learn, share, and compare the latest trends in the telecom industry regarding customer experience. PACE 2018 – Convention and Expo April 15 – 18, Atlanta, GA.
AWS Machine Learning
FEBRUARY 1, 2024
Make sure to use best practices for rate limiting, backoff and retry, and load shedding. This pattern achieves a statically stable architecture, which is a resiliency best practice. Although generative AI applications have some interesting nuances, the existing resilience patterns and best practices still apply.
Customer Interactions
MARCH 11, 2013
Organizations are similarly challenged by the overflow of Big Data from transactions, social media, records, interactions, documents, and sensors. But the ability to correlate and link all of this data, and derive meaningful insights, can offer a great opportunity.
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