article thumbnail

Zenarate AI Coach Transforms How Agents Learn and Perform Through Natural Language AI Simulation Training

CSM Magazine

To date, Zenarate has delivered more than 16 million agent simulations in 15 languages to name-brand clients in financial services, insurance, healthcare, telecommunications, technology, retail, and travel industries. Founded in 2010, Volition has over $1.7 For more information, visit www.Zenarate.com.

article thumbnail

eVoice Review and Pricing – eVoice Pricing Review 2018

Avoxi

eVoice is a telecommunications service provider owned by j2 Global, Inc. The company was founded in 2000 and was re-launched in March 2010, when they included virtual number packages designed for individuals, entrepreneurs, startups, and businesses that want their calls answered professional without the cost of additional staff.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

eVoice Review and Pricing – eVoice Pricing Review 2018

Avoxi

eVoice is a telecommunications service provider owned by j2 Global, Inc. The company was founded in 2000 and was re-launched in March 2010, when they included virtual number packages designed for individuals, entrepreneurs, startups, and businesses that want their calls answered professional without the cost of additional staff.

article thumbnail

NICE Shines Spotlight on 2014 PSAPs’ Finest at APCO

Customer Interactions

Jason is a Telecommunications Specialist with the Monterey County Information Technology Department in Salinas, California. Julee is no stranger to accolades, having received the Organization for Public Safety Telecommunicators’ Supervisor of the Year award twice during her tenure at the SRFECC.

article thumbnail

Celebrating Global Diversity Month: Stories of Women From SYKES

Sykes

Yasmin joined SYKES in 2010 as a Spanish-speaking agent for one of our major clients in the consumer electronics and gaming market. In May 2018, she became a senior account manager responsible for key clients in the consumer electronics and telecommunications markets, including newly opened accounts. ” Yasmin El Maraghy.

article thumbnail

Celebrating Global Diversity Month: Stories of Women From SYKES

Sykes

Yasmin joined SYKES in 2010 as a Spanish-speaking agent for one of our major clients in the consumer electronics and gaming market. In May 2018, she became a senior account manager responsible for key clients in the consumer electronics and telecommunications markets, including newly opened accounts. ” Yasmin El Maraghy.

article thumbnail

Who’s your hero?

Customer Interactions

Each year, winners are selected in four PSAP (Public Safety Answering Point) categories: Director, Line Supervisor, Technician, and Telecommunicator of the year. Visit the NICE Security Resource Center and read about the 2010 PSAPs’ Finest award winners. That’s why NICE introduced the PSAPs’ Finest awards in 2006.