Transparent BPO

DECEMBER 11, 2019

We outsourced 200 to 300 seats in countries all across the globe — Pakistan, India, Dominican Republic, and South Africa, to name a few. Every time we outsourced, there was always something missing. We also recognized a disturbing trend: Massive consolidation was taking place in the market and customer experience was getting lost.

outsourcing 109

outsourcing Education Call Center Marketing 109

Quality Contact Solutions

JULY 19, 2018

Target market(s): Small to medium sized Physician Clinics, Inpatient Facilities (Hospitals, Nursing Homes, and Hospice). QCS has been working with this client on an on-going basis since 2009. Target market(s): Compliance management decision-makers. Successful Outsource Telemarketing using Call Blending.

Telemarketing 63

Telemarketing Inbound sales Outbound sales outsourcing 63

EPIC Connections

MARCH 27, 2018

Through the years, EPIC has served the ever-evolving needs of our clients, optimizing outsourced services, responding to the demands of digital and multi-channel customers, migrating to the cloud, and more recently empowering the digital transformation. But as the industry has changed, so too has EPIC.

Consulting 37

Consulting Consulting Contact Center Cloud contact 37

CSM Magazine

FEBRUARY 24, 2021

There are many Angular developers on the market, which shows this tool is a rather well-known and widespread one. Angular was founded in 2009. Those interested in Angular outsourcing should also be aware of when and why use Angular. As we know, any digital solution requires utilizing specific technologies. Angular Advantages.

Banking 52

Banking outsourcing Technology Marketing 52

JivoChat

JUNE 20, 2021

In the time since it launched in 2009, BigCommerce has become a leader in the SaaS e-commerce world. Best for: Email marketers. Mailchimp launched in 2001, and since then, it has earned a reputation as one of the leading email marketing platforms. Best for: Outsourcing product design and shipment. Payments & Security.

Accountability 52

Accountability Sales Advertising Abandon rate 52

Xaqt

JUNE 1, 2020

The offshore business process outsourcing industry is likely to be the hardest hit. Even before the global pandemic, Contact Center and Business Process Outsourcers (BPOs) were facing new headwinds and competitive pressures. "I do expect cognitive and robotic automation projects to lead to some job loss. The large cloud providers (ie.

Virtual Agent 52

Virtual Agent outsourcing Call Center Real estate 52