Kerching! Banking and Financial Services Top UK Customer Satisfaction League
CSM Magazine
NOVEMBER 18, 2016
Bright report reveals how UK industries perform when it comes to customer service. The fourth annual Bright report, which looks at the state of the UK’s customer service industry, is based on insights gathered from more than 1.5 million post-transaction surveys in 2016 throughout the UK. Public Sector: 71%.
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