ShepHyken

NOVEMBER 28, 2023

However, using it was a different story. The good news is that when I reached out to technical support, I had a response within minutes. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. It was half right.

Technical Support 212

Technical Support Education Advertising Customer Service 212

ShepHyken

NOVEMBER 28, 2023

However, using it was a different story. The good news is that when I reached out to technical support, I had a response within minutes. Learn more about Shep’s customer service and customer experience keynote speeches and his customer service training workshops at www.Hyken.com. It was half right.

Technical Support 167

Technical Support Education Advertising Customer Service 167

CSM Magazine

MAY 30, 2022

With AppleCare+, you can get up to two years of technical support and hardware coverage. Apple holds workshops and events. Apple sometimes offers free workshops and events at their retail stores. Apple offers extended warranties. Apple is easy to contact. Apple also offers recycling.

Customer Service 52

Customer Service Technical Support Banking Customer Care 52

Sykes

SEPTEMBER 11, 2019

SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey.

outsourcing 75

outsourcing Multichannel Enterprise Technical Support 75

IdeasUnlimited

JANUARY 6, 2021

While TravelWifi’s internal team handled day hours, IdeasUnlimited took on night coverage 7 days a week for customer support, tier 1 technical support, and order processing. Today, the services IdeasUnlimited provides to TravelWifi encompass the following: 24/7 customer support. Multilingual support.

Wireless 52

Wireless Technical Support Customer Support Morale 52

IdeasUnlimited

JANUARY 6, 2021

While TravelWifi’s internal team handled day hours, IdeasUnlimited took on night coverage 7 days a week for customer support, tier 1 technical support, and order processing. Today, the services IdeasUnlimited provides to TravelWifi encompass the following: 24/7 customer support. Multilingual support.

Wireless 52

Wireless Technical Support Customer Support Morale 52

NobelBiz

APRIL 3, 2023

Here’s how Carl Stuerke summarized this during his Self-Service Workshop (now available for free on-demand): Clients benefit from faster service, shorter wait times for complex issues, and accurate information on their first attempt. What About the Clients? How can the self-service options be monitored to ensure they meet customer needs?

Self service 52

Self service Contact Center Interactive Voice Response Banking 52