Vcaretec

JUNE 6, 2022

There are also other major ROI benefits to an outsourced customer care center for firms in an array of industries, from Retail & E-Commerce, to Healthcare, to Financial Services, to Wireless & Telecommunications.

Customer Care 85

Customer Care Wireless Telecommunications outsourcing 85

TechSee

MAY 24, 2021

These safety precautions have given way to the era of remote technical support, where a technician can advise or guide a customer on how to unbox, install, or troubleshoot their home security system in DIY mode. By the end of 2022, 3G wireless technology is set to become obsolete as manufacturers and MNOs shift towards 4G LTE and 5G.

Upselling 124

Upselling Self service Wireless Contact Center 124

IdeasUnlimited

JANUARY 6, 2021

With coverage in over 100 countries, including many with notoriously bad connectivity like Bolivia and even Iraq, TravelWifi (formerly Tep Wireless) is one of the world’s most reliable portable WiFi providers. Therefore, soon after launch in 2011, TravelWifi reached out to IdeasUnlimited for taking over some of its support needs.

Wireless 52

Wireless Technical Support Customer Support Morale 52

IdeasUnlimited

JANUARY 6, 2021

With coverage in over 100 countries, including many with notoriously bad connectivity like Bolivia and even Iraq, TravelWifi (formerly Tep Wireless) is one of the world’s most reliable portable WiFi providers. Therefore, soon after launch in 2011, TravelWifi reached out to IdeasUnlimited for taking over some of its support needs.

Wireless 52

Wireless Technical Support Customer Support Morale 52

OctopusTech

JULY 18, 2018

In the beginning, internet service was being provided through telephone lines which was later transformed to wireless options using wi-fi networks. Technical Support. Sales and Customer Acquisition. Call centers also play a vital role when it comes to processing an effective sales and customer acquisition strategy.

Call Center 48

Call Center Telecommunications Government Technical Support 48

Callminer

AUGUST 1, 2017

Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. Katherine Dougherty, MaidPro National Sales Center Director, describes herself as being MaidPro born and raised.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

JustCall

APRIL 5, 2022

If you are into marketing and sales, this VoIP feature will surely come in handy. Sales managers can present a webinar by staying on a voice call and sharing a screen simultaneously for giving a product/service demo. Along with this, as mentioned earlier, VoIP can also be utilized over wireless networks such as Wi-Fi.

voip 40

voip Interactive Voice Response Analytics Sales 40