Certified Languages International

JULY 20, 2021

In a webinar hosted by the Globalization and Localization Association (GALA), leaders from four language companies gathered to reflect on what the heck happened over the last year. The webinar opened with an apt question: Did you have a contingency plan in place for something like a pandemic? Who would have thought?

Finance 52

Finance Technology Personalization Management 52

Nicereply

NOVEMBER 21, 2023

By Geography or Demographics Localization isn’t just about language; it’s also about cultural norms and expectations. When you might use a different NPS question Even with Reichheld designing the one true NPS survey question, there are as many net promoter score question examples as there are customer support influencers online.

Surveys 59

Surveys B2B Feedback Education 59

Avaya

OCTOBER 5, 2016

IT resources are entrusted with one critical job: find a way to securely and reliably deploy wired and wireless networks with complete control and visibility—anytime, anywhere. This of course isn’t as easy as it sounds, especially for companies that lack the necessary IT resources or budget. Sign up now.

Wireless 83

Wireless Enterprise Technology Management 83

Amity

FEBRUARY 8, 2018

Since launching in Canada in December 2015, Uber Eats has revolutionized food delivery by offering hundreds of thousands of Canadians an opportunity to connect with local restaurants in cities like Toronto, Ottawa, Montreal, Edmonton, and Vancouver. This holds true for any team doing onboarding or implementation.

Accountability 71

Accountability Metrics Feedback Enterprise 71

NobelBiz

MAY 2, 2023

This article is based on a recent discussion between the two experts within the NobelBiz Webinar Series , hosted by Brad Butler, a highly-skilled professional with more than ten years of experience in the contact center space. Many of the unique webinar’s talking points are expanded here in this article. Watch the free webinar here.

Contact Center 52

Contact Center Average Handle Time Call Center CRM 52

CrazyCall

AUGUST 16, 2019

Podcasts are a true 21st-century type of content. With tips and techniques from the true masters of sales, ‘Accelerate!’ Further, for more than two decades they’ve committed their career to teaching salespeople just like you, how to become a true sales pro. And podcasts are the answer. The same goes for salespeople.

Sales 115

Sales B2B Coaching Personalization 115

Netomi

FEBRUARY 28, 2022

Save your spot for an upcoming webinar this International Women’s Day, on Tuesday, March 8! Customers hold the power in the relationship and as long as this is true, companies will have to be laser-focused on the experience, in other words, very customer-centric!”. Register Now. Alexandra da Silva Rodrigues. Amanda Binns. Emilie Chell.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64