AWS Machine Learning

JANUARY 26, 2024

Generative artificial intelligence (AI) applications built around large language models (LLMs) have demonstrated the potential to create and accelerate economic value for businesses. Many customers are looking for guidance on how to manage security, privacy, and compliance as they develop generative AI applications.

Best practices 120

Best practices Government Engineering Accountability 120

AWS Machine Learning

JULY 29, 2022

In part 1 , we addressed the data steward persona and showcased a data mesh setup with multiple AWS data producer and consumer accounts. In part 1 , we addressed the data steward persona and showcased a data mesh setup with multiple AWS data producer and consumer accounts. Part 1: Data mesh set up and data product registration.

Scripts 71

Scripts Analytics Accountability Engineering 71

Totango

NOVEMBER 12, 2020

Increased customer visibility exposes the current customer experience and provides your organization with the opportunity to create proactive engagements that are timely, relevant, and effective. Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers.

Technology 100

Technology Customer centricity Enterprise Surveys 100

Totango

NOVEMBER 12, 2020

Increased customer visibility exposes the current customer experience and provides your organization with the opportunity to create proactive engagements that are timely, relevant, and effective. Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers.

Technology 86

Technology Customer centricity Enterprise Surveys 86

CustomerSuccessBox

FEBRUARY 28, 2022

This is why the blog explains why the ‘ LAER model in Customer Success’ is too important a topic to ignore. This is why the blog explains why the ‘ LAER model in Customer Success’ is too important a topic to ignore. As a Customer Success professional, you’d know how difficult it is to expand your customer base.

Upselling 52

Upselling Customer advocacy SaaS Education 52

GetFeedback

JANUARY 6, 2020

After Voice of the Customer (VoC) , nothing is more closely associated with Customer Experience Management (CXM) than a customer journey map (CJM). . The study also notes increasing usage of online resources (social media, review sites, and vendor web sites) which has pushed sales engagement later in the cycle. . Not so fast. .

Journey mapping 78

Journey mapping B2C B2B Surveys 78

CSM Practice

FEBRUARY 20, 2020

This relationship-driven engagement model becomes difficult as the customer base becomes larger and more diversified. The solution to this challenge is to switch to a proactive data-driven customer success engagement model that allows for better optimization of customer success efforts. So why obsess over data and strive for maturity?

Analytics 52

Analytics Customer centricity Metrics Accountability 52