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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Not surprisingly, most people prefer talking to an actual person about a product, service, or other important information.

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5 Ways Telemarketing Services Can Increase Sales

Quality Contact Solutions

Conferences, Seminars, Sales Events, and Webinars are great ways to demonstrate your products and services through education. Prospecting: It takes a special kind of person to pick up the phone over 150 times a day in an attempt to find the right new customer, uncover the right need and present the right solution to grow business.

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Is a virtual event the way to go?

Tethr

Companies who were planning on holding seminars, conferences, trade shows, summits and customer gathering are all making some pretty tough calls right now. Although digital alternatives aren’t quite able to achieve the vibe or excitement of an in-person event, innovative, technological approaches can be worth exploring.

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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more? How can a professional outsourced call center do all this and more?

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COPC Inc. Welcomes Clients to Beijing’s First 2019 Seminar Series

COPC

s first China client seminar of 2019 was held on April 12 in Beijing, attracting participants from various industries including financial services, technology, utilities, outsourcing and many others. This Beijing seminar is the first in a series planned for China throughout 2019. The post COPC Inc.

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How to Create an Employee Training Plan

VirtualPBX

Then list the essential skills each person and department needs to fulfill their positions. Sometimes, you need to outsource your training to a professional agency, such as for medical equipment training. Do the demands of your industry change, or are your employee functions mostly static across several months? Create a Spreadsheet.

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Reasons Why A 24/7 Call Center May Be Right For Your Business

TeleDirect

To thrive in this new environment, where consumers increasingly dictate how, when and where they will buy, more and more companies are taking advantage of outsourced call center customer services – including those that operate 24/7. Taking reservations for seminars and other events. Live operators make the difference. Generating leads.