Eptica

MAY 5, 2020

Date: Wednesday, May 6, 2020 Author: Julie Hébras - Directrice de la connaissance client et des relations clients - CNED Le CNED : un cas d’école en matière de gestion d’un pic d’activité. Depuis la mise en place du confinement et la fermeture de l’ensemble des établissements scolaires, son rôle est plus crucial que jamais.

Self service 62

Self service Management Customer Service 62

AWS Machine Learning

FEBRUARY 20, 2024

In her spare time, she relishes spending quality moments with her family, immersing herself in novels, and hiking in the national parks of the UK. Gaurav Kaila leads the AWS Prototyping team for UK & Ireland. in a code subdirectory.

Technology 94

Technology Scripts Engineering Entertainment 94

CSM Magazine

OCTOBER 11, 2022

After a successful proof of concept in July 2022 for Ascensos employees that work both onsite and at home, the company is deploying IRIS Clarity to an initial 1,500 call centre advisors in the UK, South Africa, and Romania, with plans to expand further.

voip 52

voip outsourcing Benchmark Technology 52

Nexmo

JUNE 9, 2020

bargeIn: true }, { eventUrl: [asrWebhook], eventMethod: 'GET', action: 'input', speech: { uuid: [uuid], language: 'en-us' } } ]); As you can see the NCCO is composed of two actions: talk and input , respectively. Please say something.', The talk action welcomes the caller and asks them to say something. Please say something.',

APIs 62

APIs Accountability Entertainment Construction 62

CSM Magazine

JUNE 9, 2020

A nationwide study commissioned by Eskenzi PR and carried out by OnePoll, observed the attitude amongst the UK workforce towards remote working and the increased use of video conferencing tools. “Having now been forced, en masse, to work from home, we might have inadvertently been offered our saving grace.

Surveys 52

Surveys Management Customer Service 52

Eptica

DECEMBER 6, 2017

Quels enseignements en tirer pour l'expérience client et le service client ? Les consommateurs acceptent de moins en moins d'attendre une information dont ils ont besoin et les consommateurs connectés sont les plus impatients de tous. Voici 4 points d’attention selon nous pour les marques : L’impatience !

Customer Experience 48

Customer Experience Technology 48

AWS Machine Learning

NOVEMBER 22, 2022

On the Body tab, select Raw and enter a JSON body as follows: { "sourceText": "some text to translate", "targetLanguage": "fr", "sourceLanguage":"en"}. On the Body tab, enter a JSON body as follows: { "sourceText": "some text to translate", "targetLanguage": "fr", "sourceLanguage":"en"}. sourceLanguage is an optional parameter.

APIs 70

APIs Enterprise Accountability industry standards 70