Connect
JUNE 14, 2023
eBook : CX Trends 2023. Commencing from the initial disruptive impact of the pandemic to the continuing economic unpredictability, enterprises globally have been compelled to substantially alter almost every aspect of their functions. Download the full eBook : Download Connect is a premium Zendesk partner.
BlueOcean
OCTOBER 6, 2020
For clients with complex care scenarios – whether that is enterprise customer success management or providing critical support direct to consumers – change is never taken lightly. What Service Level Metrics Are Most Relevant to Your Business Now? Grab a copy of our eBook, “Is a Strategic Partnership Even Possible?”
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Noble Systems
MARCH 19, 2021
The strategies that big enterprises use aren’t always the right fit for smaller companies. While many large enterprises still use these on-premise systems, SMB call centers can now take advantage of today’s cloud call center software for small businesses. Additional Resources: Ebook: Buyer’s Guide to Contact Center Technology.
CSM Practice
FEBRUARY 12, 2020
DOWNLOAD the Expansion Selling eBook: [link]. Irit Eizips is a Customer Success thought leader whose mission is helping startups to Fortune 100 enterprises, establish a proactive and scalable customer success practice. This proactive approach delivers better results than using standard sales strategies for existing customers.
Noble Systems
FEBRUARY 20, 2019
Download our ebook to learn what resources and technologies should be on the table for your omnichannel CX program. Research conducted by Aberdeen Group shows that companies that have omnichannel CX programs achieve a 91% higher increase in customer retention compared to those without one. Transformative.
Noble Systems
FEBRUARY 20, 2019
Download our ebook to learn what resources and technologies should be on the table for your omnichannel CX program. Research conducted by Aberdeen Group shows that companies that have omnichannel CX programs achieve a 91% higher increase in customer retention compared to those without one. Transformative.
Noble Systems
MARCH 22, 2021
Noble’s powerful technology solutions for the Healthcare industry give you the tools to enhance agent productivity, save resources, improve appointment scheduling, increase payments on patient accounts, and improve the patient experience with more proactive service. Ebook: Enterprise Contact Center Strategies for Healthcare Organizations.
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