ViiBE Blog

JANUARY 19, 2022

When it comes to roles that leverage cloud-based systems such as IT, marketing, finance, or product management, it’s relatively easier to be working from a remote location, but for roles such as customer service or sales, adjusting to remote work is not so simple. But that is not enough to make them loyal. can pitch in.

Customer Service 52

Customer Service CRM Abandon rate Transportation 52

JustCall

AUGUST 31, 2022

You’ll get access to great customer care as well as a dedicated account manager to assist you with your first setup. All data is encrypted during transport to protect your PII info. Outbound Sales Call Center: With our outbound sales call center, you can forget about manual dialing and data logging.

Outbound sales 52

Outbound sales voip Transportation Telecommunications 52

Skybridge

OCTOBER 15, 2020

The leaders of railroad companies, Levitt explained, thought they were in the railroad business instead of the transportation business – so they let other types of transportation companies such as automotive makers and airlines steal their customers away. Senior Vice President, Sales and Marketing. Skybridge Americas.

Transportation 40

Transportation Automotive Airlines Marketing 40

TechSee

JUNE 25, 2019

It seems like every company in every industry wants to harness the power of AI to enhance operations and positively impact the lives of their customers. The two fields attracting the most AI investment last year were automated AI-powered customer service agents, which raised $4.5 High-level data analysis. Process improvements.

Technology 122

Technology Customer Service Gamification Contact Center 122

CSM Magazine

DECEMBER 15, 2015

The acquisition extends CGS’s capabilities in Chile to new industries, including telecommunications, retail and transportation, while meeting the growing demand for Spanish-speaking services for the global market. help desk solutions, technical support, customer care, sales and channel management, and finance and accounting.

Contact Center 40

Contact Center Business Process Outsourcing outsourcing Transportation 40

Netomi

JANUARY 5, 2022

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology. Evan Shumeyko.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98

Comm100

AUGUST 23, 2018

In a way, each whipped the customer service industry into a frenzy when they came about, prompting the sale of products that would help companies remain relevant by establishing more and more ways of communicating with customers. Organic Mobile Experiences Blur Channel Lines. According to eMarketer, in the United States, 23.4

Customer Service 40

Customer Service Chatbots Customer centricity Customer Care 40

REVE Chat Blog

DECEMBER 5, 2019

Bots ensure enhanced customers’ engagement with the brand even more than an app. In addition, chatbots by handling routine queries, save precious time of customer care service representatives, allowing them to perform more complex problems and tasks. . This industry tightly focuses on customer service. . Key learnings.

Chatbots 70

Chatbots Real estate Healthcare Banking 70