Nicereply

MAY 26, 2020

If you’re looking at customer service job postings , you might see a mixture of hard and soft skills listed in the requirements. For example, this technical support posting for DigitalOcean is looking for customer advocacy and communication skills – which are both soft skills.

Customer Service 105

Customer Service Customer advocacy Technical Support Feedback 105

SmartKarrot

OCTOBER 13, 2022

Onboard the customers as efficiently and as quickly as possible, making sure they have everything they need to get their Speechmatics journey up and running.? Keeping in close contact with your customers to discuss all things speech, drive customer objectives, facilitate and run workshops.

Customer advocacy 19

Customer advocacy Technical Support Feedback Education 19

SmartKarrot

APRIL 28, 2022

Become the primary point of contact for executives and decision-makers of customer accounts. Build and maintain high-quality, long-lasting, relationships with the executives of customer accounts. Drive customer advocacy initiatives to turn customer executives into MangoApps advocates.

Customer advocacy 19

Customer advocacy Technical Support Accountability Engineering 19

SmartKarrot

APRIL 5, 2022

Be seen as an indispensable part of the customer’s organization, sharing insights and solving business problems tied to a digital experience. Prepare clear executive-level presentations for the team and senior management highlighting customer retention, adoption, and growth. Role: Customer Success Manager.

Brand ambassadors 19

Brand ambassadors Customer advocacy Customer retention Enterprise 19

SmartKarrot

FEBRUARY 8, 2021

Stellar communicator: excellent written, verbal, and visual communication and presentation skills. Apply here: [link] Role: Customer Success Manager Location: Remote, Austin, Texas Metropolitan Area Organization: ScienceLogic As a Customer Success Manager, you will manage the customer lifecycle for an assigned number of accounts.

Consulting 10

Consulting Consulting Upselling Customer advocacy 10

SmartKarrot

MARCH 14, 2022

Serve as your clients’ advocate internally by liaising with senior company leaders including sales, marketing, product, engineering, and support. Drive customer advocacy in the form of case studies, testimonials, and referrals. Develop a deep understanding of the SaaS industry and the needs of our customers.

Customer advocacy 3

Customer advocacy Enterprise Technical Support Government 3

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Presently, she is serving as the Vice President of Customer Success at ClientSuccess.

Chief Customer Officer 21

Chief Customer Officer Coaching Customer centricity SaaS 21