Coaching Customer retention Feedback Workshop 
NobelBiz
JUNE 19, 2023
This enables them to identify areas for improvement and provide timely feedback and coaching to agents. Advanced Monitoring Tools: Equipping supervisors with advanced monitoring tools that offer real-time analytics and insights enhances their ability to monitor and respond to customer interactions effectively.
GetFeedback
AUGUST 14, 2019
Pay attention to those clues to really zero in on what expectations customers have. Invite them into the feedback loop by sharing the complaints and comments they hear from customers. For more on collecting and taking action on customer feedback, check out our free Voice of the Customer (VoC) guide.
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ChurnZero
MARCH 3, 2020
Conferences, forums, and workshops are a great way to brush up on your skills, learn new ones and hear from thought leaders and experts in your industry. It’s also a great opportunity to meet and network with peers within the Customer Success community. Speaker: Amy Mustoe, Principle Consultant and Coach, The Success League .
Kristina Evey
JANUARY 13, 2015
If you want to be successful in business and in your quest to make more profits and increase your customer retention, you must take action to make that happen. Wishing it won’t make it happen. Wanting it won’t make it happen. Working at it will make it happen. . I have great plans for all of us in 2015.
SmartKarrot
OCTOBER 7, 2021
Apply here: [link] Role: Customer Success Director Location: Remote, San Francisco, CA, US Organization: MURAL As a Customer Success Director, you will manage a team of CSMs and ensure they are driving adoption and growth within their portfolio of accounts. Co-ordinating implementation and Support hand-over for customers.
TLC Associates
JUNE 20, 2019
Seasonal agents might not have received proper training to resolve issues or ongoing coaching to improve their skills. Santa needs elves in the workshop and your business needs agents to keep handle times low and satisfaction high. Their morale has an impact on your retention rates and overall quality of customer resolutions.
SmartKarrot
MAY 10, 2021
Work with customers to quantify business value and ROI, solidifying the value of the platform to the organization. Develop domain expertise in our key verticals through deep customer collaborations, general research and attending industry events/conferences. Driving the customer’s business transformation and operational excellence.
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