why-community-needs-a-seat-at-the-table Blog Related Topics 
inSided
AUGUST 31, 2022
Welcome to first post in our Pulse 2022 blog series! We're sharing key lessons and digital strategy from experts in Community, Customer Success, Product and more. AKA the Pulse cheat sheet of your dreams.) Let's go!
inSided
SEPTEMBER 7, 2022
It's the third post of our Pulse 2022 blog series! First, we covered why community needs a seat at the table and the shared mission between Community and CS. Now, we dive into how community, customer education and predictive analytics fuels customer empowerment.
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inSided
SEPTEMBER 1, 2022
Welcome to the second post of our Pulse 2022 blog series! First, we covered why community needs a seat at the table. Now, Tiffany Oda, Director of Community Operations at Venafi, shares her perspective on the alliance and shared goals between Community and CS Ops.
Lumoa
APRIL 21, 2022
“When you change the way you look at things, the things you look at change.” – Dr. Wayne Dyer Act 1 The Customer Support Blues “Does Customer Support have enough of a mandate to drive improvements in customer satisfaction?” When I started thinking about writing a piece on transforming customer support, this question immediately came to mind.
bold360 Blog
AUGUST 3, 2020
It’s how we still get groceries, work from home or communicate with loved ones. Bridgette explained why she started G | Code House and how it’s helping to tackle the structural inequalities in technology. Community is key. She always felt supported by her community and attributes much of her later success to that support.
aircall
MAY 18, 2022
Everyone at Aircall, irrespective of their origins, identity, background, and orientation, not only has a place in our company but a seat at the table—and the equal opportunities to develop and thrive. At Aircall, we believe in bringing value to voice–and that starts by listening to our employees and team members.
Vonage
DECEMBER 13, 2016
And, how do we communicate it to them in a positive way? “ We need to bear this in mind when we communicate that we are fast tracking callers. People overestimate how long they’ve waited in a queue by roughly 36 percent – Jacob Hornik, researcher on subjective vs objective time measures. in 1950s America.
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