Everything You Need to Know About Contact Center as a Service (CCaaS)
Hodusoft
JANUARY 3, 2024
An era where small and medium-sized businesses could provide similar customer service as their larger counterparts. As per a report released by Fortune Business Insights, the market size of global CCaaS is valued at USD 5.15 billion in 2023 and it is projected to grow at a compounded annual growth rate of 18% to touch USD 16.43
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