ChurnZero

NOVEMBER 4, 2022

We put off difficult conversations and dodge hardball questions to serve ourselves, not others. With sweeping layoffs, forecast misses, and budget cuts in the news, there’s one question running through the mind of every Customer Success leader right now: What can I do to prepare my department for the impacts of the economic downturn?

SaaS 98

SaaS Customer centricity Finance Best practices 98

VirtualPBX

JULY 18, 2019

We recently conducted a nationwide survey of businesses to find out how office phone system use varies across markets. Today’s blog will highlight some of the responses we received about office phone system use and provide commentary on the ideas each community member offered us. Sales Calls. Ciara Hautau – Fueled.

Marketing 68

Marketing Inbound sales Outbound sales Sales 68

Kayako

SEPTEMBER 3, 2015

We set ourselves an ambitious goal of building the first successful monthly industry webinar series. We’d given away 25 copies of Jeanne’s new book, and Jeanne offered to return the favour by participating in our very first webinar. Here’s the story of how we got started, and what we learned from running our first webinar.

Benchmark 106

Benchmark Marketing Advertising B2B 106

Cisco - Contact Center

DECEMBER 8, 2020

And a significant portion of the population will not return to the office – remote work is here to stay. With no commute at either end of the day, many of us find ourselves working anytime, all the time, and work-from-home distractions can make it harder to focus, prioritize and get things done.

Contact Center 144

Contact Center Wireless Personalization Technology 144

Creative Virtual

JANUARY 28, 2021

By Paulo Barrett, Chief Operating Officer. You have to weigh this investment against the return. Ask any seller of a highly complex and customizable chatbot or virtual agent system about cost and you’re likely to get an evasive answer. There’s no one-size fits all.’ ‘I’d Think of it like buying an instrument.

Chatbots 98

Chatbots Consulting Consulting Virtual Agent 98

CrazyCall

APRIL 9, 2019

There are dozens of hundreds of rankings devoted to sales influencers and experts across different industries and the world in general (we’ve also published one ). But there’s one thing all of them have in common. Those lists don’t include enough women. Really unique experience! You can’t pay for that type of marketing.”. Alice Heiman.

Sales 133

Sales Consulting Consulting Coaching 133

Branch Mesenger

FEBRUARY 2, 2018

Shiftonomics Webinar: How Personalization & In-Store Experience Impact the Future of Retail. Webinar Date: Hosts: * Taylor Pipes, Content, Branch Messenger ( [link] , [link] ). Ryan Broshar, Managing Director, Techstars ( [link] , @techstars). Going over our agenda for today, we're gonna break down the in store experience.

Real estate 67

Real estate Marketing Technology Personalization 67